At a Glance
- Tasks: Coordinate customer care and ensure smooth transitions from sales to aftercare.
- Company: Join a supportive team focused on exceptional customer service.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement.
- Why this job: Make a real difference in customers' lives by providing top-notch support.
- Qualifications: Strong organisational skills and a passion for helping others.
The predicted salary is between 25000 - 35000 £ per year.
About the Role We are seeking a highly organised and customer-focused Customer Care Coordinator to join our team.
This role is responsible for ensuring customers experience a seamless transition from the sales process through to aftercare, providing exceptional service and support throughout the defects and maintenance period.
You will act as the key point of contact for customers, clients, contractors, and maintenance operatives, coordinating defect resolution work, managing appointments, maintaining accurate records, and ensuring high levels of customer satisfaction.
Key Responsibilities Customer Service
Care Coordinator employer: Hays
Join a vibrant secondary school that prioritises excellence in education and fosters a supportive community for both students and staff. As the Head of Mathematics, you will benefit from a competitive salary, ongoing professional development opportunities, and a collaborative work culture that encourages innovation and growth. This role not only allows you to lead a dedicated team but also to make a significant impact on student achievement in a welcoming environment.
