At a Glance
- Tasks: Lead a diverse client portfolio and deliver top-notch accounting and advisory services.
- Company: Join a top 40 accountancy firm with a modern, people-first culture.
- Benefits: Enjoy a competitive salary, flexible working, and comprehensive health benefits.
- Other info: Experience excellent career growth and wellbeing initiatives in a collaborative team.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Qualified accountant with strong client management and communication skills.
The predicted salary is between 52000 - 58000 £ per year.
Your new company is a well-established, Top 40 accountancy and advisory firm with a strong heritage and a modern, purpose-driven outlook. The firm works with a diverse client base ranging from entrepreneurs and owner-managed businesses to larger, complex and international groups. Known for its collaborative culture, commitment to sustainability and people-first values, this organisation offers an environment where high performance is balanced with wellbeing and development.
As Business Services Manager, you will take ownership of a varied client portfolio and lead the delivery of high-quality accounting and advisory services. This is a key leadership role, responsible for managing a growing Business Services “pod” within a hybrid working environment based in Cardiff.
You will act as the main point of contact for clients, providing high-level advice, overseeing complex accounting and VAT matters, and ensuring all statutory and regulatory requirements are met. Alongside client delivery, you will manage and develop a team, encourage collaboration across departments, and help identify opportunities to enhance services and streamline processes.
- Reviewing complex management accounts and statutory accounts
- Leading and developing a team, managing workloads and supporting progression
- Acting as a trusted advisor to clients, including overseas parent companies
- Working closely with audit, tax and other internal teams to deliver joined-up solutions
- Identifying opportunities for additional services and cross-selling
- Reviewing and improving processes to drive efficiency without compromising service quality
To be successful in this role, you will be a qualified accountant (ACCA, ACA, CIMA or equivalent) with strong technical expertise and proven experience managing client portfolios.
- Excellent knowledge of Xero, Sage and cloud accounting systems
- Statutory accounts experience (preferred)
- Proven people management and leadership capability
- Excellent communication and relationship-building skills
In return, you will receive a competitive salary of £52,000 - £58,000, alongside a comprehensive benefits package and a flexible, hybrid working model (35-hour week with flexitime).
- Private medical insurance and health cash plans
- Pension scheme and group life assurance
- Enhanced family leave and generous holiday entitlement
- Professional qualification support and structured development pathways
- Leadership development, mentoring and coaching opportunities
- Wellbeing initiatives and employee discount schemes
- A collaborative, inclusive culture with genuine career progression
Business Services Supervisor in Cardiff employer: Hays
Join a well-established, Top 40 accountancy and advisory firm in Cardiff, where a collaborative culture meets a commitment to sustainability and employee wellbeing. As a Business Services Supervisor, you will benefit from a competitive salary, flexible hybrid working, and a comprehensive benefits package that includes private medical insurance, professional development support, and leadership opportunities. This is an excellent employer that prioritises your growth and offers a meaningful career path within a diverse and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Services Supervisor in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Services Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to client management and team leadership. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring along examples of your previous work, especially those complex accounting cases or successful team projects. We want to see how you’ve made an impact in your past roles, so don’t hold back!
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. And remember, if you’re keen on this role, apply through our website to make sure your application gets the attention it deserves!
We think you need these skills to ace Business Services Supervisor in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Services Manager role. Highlight your qualifications, especially if you're a qualified accountant, and showcase your experience in managing client portfolios.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your leadership experience and how you can contribute to the collaborative culture at our firm.
Showcase Your Technical Skills:Don’t forget to mention your expertise with accounting software like Xero and Sage. We want to see that you’re not just a numbers person but also tech-savvy and ready to tackle complex accounting matters.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Hays
✨Know Your Numbers
As a Business Services Manager, you'll need to demonstrate your strong technical expertise. Brush up on your knowledge of accounting principles, especially around statutory accounts and VAT matters. Be ready to discuss specific examples from your experience that showcase your ability to manage complex client portfolios.
✨Showcase Your Leadership Skills
This role requires proven people management capabilities. Prepare to talk about your leadership style and how you've successfully developed teams in the past. Think of instances where you’ve encouraged collaboration and supported team progression, as these will resonate well with the interviewers.
✨Client-Centric Mindset
Since you'll be acting as a trusted advisor to clients, it's crucial to highlight your communication and relationship-building skills. Share stories that illustrate how you've built strong client relationships and provided high-level advice, particularly in challenging situations.
✨Emphasise Process Improvement
The firm values efficiency without compromising service quality. Be prepared to discuss how you've identified opportunities for process improvements in your previous roles. Bring examples of how you've streamlined operations or enhanced service offerings, as this aligns perfectly with their goals.
