At a Glance
- Tasks: Support sales, manage customer satisfaction, and drive business growth.
- Company: Join a large, established construction business in Cannock.
- Benefits: Friendly team, excellent training, flexible hours, free parking, and pension.
- Other info: Immediate start available in a non-pressuring work culture.
- Why this job: Be part of a supportive environment with real opportunities for growth.
- Qualifications: Experience in Internal Sales or Customer Services and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Your new company
Hays are working with a large established business in Cannock who are recruiting due to expansion. You will be joining an established and successful construction business in Wolverhampton, to support their customers and business sales. This is a new permanent opportunity, and can accommodate an immediate start.
Your new role
You will be working in the commercial function to manage customer satisfaction and support in driving sales. Key duties will include:
- Support the sales team and operate directly to the Sales Manager.
- Account manage the customer base to achieve long-term success.
- Update customer data spreadsheets.
- Handle all administrative tasks for customers and support with.
- Act as point of contact and handle customer needs, handling queries and issues where appropriate.
- Develop positive relationships with clients, working with the external sales team.
- Communicate problems internally and externally with production, quality, transport, and the end customer.
- Suggest actions to improve sales performance.
- Monitor customer quarterly reviews and customer satisfaction surveys.
What you'll need to succeed
- Proven work experience in Internal Sales or Customer Services.
- Hands-on experience to deliver the best customer experience.
- Understand Sales performance metrics and CRM systems.
- Excellent communication skills, written and verbal.
- Willingness to learn and develop.
What you'll get in return
- Supportive, helpful and friendly team.
- No negotiation required and a non-pressuring environment.
- Excellent hands-on training.
- The role is working full-time in the office, offering some flexibility in working hours.
- Free on-site parking.
- Pension and annual leave.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Internal Sales in Cannock employer: Hays
Join a large, established construction business in Cannock that prioritises employee satisfaction and growth. With a supportive and friendly team environment, you will benefit from excellent hands-on training, flexible working hours, and a focus on customer success, making it an ideal place for those looking to develop their careers in internal sales.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales in Cannock
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend role-playing with a friend to boost your confidence and refine your answers. Remember, it’s all about showcasing your personality and skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Internal Sales in Cannock
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your internal sales or customer service experience, and don’t forget to showcase your excellent communication skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your hands-on experience and how you can contribute to customer satisfaction and sales performance.
Showcase Your Skills:When filling out your application, be sure to mention your familiarity with CRM systems and sales performance metrics. This will show us that you understand what it takes to succeed in this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Hays
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their sales strategies and customer service approach. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this Internal Sales position, practice articulating your thoughts clearly. Prepare examples of how you've effectively handled customer queries or resolved issues in the past to demonstrate your skills.
✨Be Ready to Discuss Metrics
Brush up on sales performance metrics and CRM systems. Be prepared to discuss how you've used these tools in previous roles to drive sales or improve customer satisfaction. This shows you’re not just a people person but also data-savvy.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics or the company's future plans. This not only shows your interest but also helps you gauge if the company culture aligns with what you're looking for.
