At a Glance
- Tasks: Support sales, manage customer relationships, and drive satisfaction in a dynamic construction environment.
- Company: Join a large, established construction business in Cannock with a friendly team.
- Benefits: Flexible hours, free parking, pension, and hands-on training.
- Other info: Enjoy a supportive atmosphere with excellent career development opportunities.
- Why this job: Be part of a growing team and make a real impact on customer success.
- Qualifications: Experience in sales or customer service, strong communication skills, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Your new company
Hays are working with a large established business in Cannock who are recruiting due to expansion. You will be joining an established and successful construction business in Wolverhampton, to support their customers and business sales. This is a new permanent opportunity, and can accommodate an immediate start.
Your new role
You will be working in the commercial function to manage customer satisfaction and support in driving sales. Key duties will include:
- Support the sales team and operate directly to the Sales Manager.
- Account manage the customer base to achieve long-term success.
- Update customer data spreadsheets.
- Handle all administrative tasks for customers and support with.
- Act as point of contact and handle customer needs, handling queries and issues where appropriate.
- Develop positive relationships with clients, working with the external sales team.
- Communicate problems internally and externally with production, quality, transport, and the end customer.
- Suggest actions to improve sales performance.
- Monitor customer quarterly reviews and customer satisfaction surveys.
What you'll need to succeed
- Proven work experience in Internal Sales or Customer Services.
- Hands-on experience to deliver the best customer experience.
- Understand Sales performance metrics and CRM systems.
- Excellent communication skills, written and verbal.
- Willingness to learn and develop.
What you'll get in return
- Supportive, helpful and friendly team.
- No negotiation required and a non-pressuring environment.
- Excellent hands-on training.
- The role is working full-time in the office, offering some flexibility in working hours.
- Free on-site parking.
- Pension and annual leave.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Commercial Construction Sales in Cannock employer: Hays
Join a well-established construction business in Cannock, where you will be part of a supportive and friendly team dedicated to customer satisfaction and sales success. With excellent hands-on training and a non-pressuring environment, this role offers great opportunities for personal and professional growth, alongside benefits such as free on-site parking and a pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Construction Sales in Cannock
✨Tip Number 1
Network like a pro! Reach out to people in the construction industry, especially those who work in sales. Attend local events or join online forums to connect with potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how you can contribute to their sales team. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly is key. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team, so make sure you showcase your enthusiasm!
We think you need these skills to ace Commercial Construction Sales in Cannock
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Commercial Construction Sales. Highlight your experience in internal sales and customer service, and don’t forget to mention any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the team. Mention your hands-on experience and how you can contribute to customer satisfaction and sales performance.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, and ensures your application goes directly to us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Hays
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their recent projects and sales strategies. This will help you speak confidently about how you can contribute to their success.
✨Showcase Your Customer Skills
Since this role is all about managing customer satisfaction, be ready to share specific examples of how you've handled customer queries or issues in the past. Highlight your communication skills and any experience with CRM systems.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales targets, and how they measure customer satisfaction. This shows you're genuinely interested in the role and the company.
✨Be Yourself
The company values a supportive and friendly environment, so don’t be afraid to let your personality shine through. Be honest about your experiences and show your willingness to learn and grow within the team.
