At a Glance
- Tasks: Greet visitors, manage admissions, and assist in the on-site shop at Caernarfon Castle.
- Company: Join the Welsh Government's historic environment service and protect Wales' heritage.
- Benefits: Earn Β£15.04 per hour with flexible working hours and extra pay for weekends.
- Why this job: Perfect for people lovers; make history come alive while earning money.
- Qualifications: Customer service experience and ability to communicate in Welsh are essential.
- Other info: Temporary role for 3 months with potential for extension.
The predicted salary is between 12 - 18 Β£ per hour.
Temporary role for approx. 3 months β Β£15.04 per hour β Starting March 26 β minimum 18.5 hours per week.
You will be working within the Welsh Government's historic environment service working for an accessible and well-protected historic environment for Wales.
You will be working as a Custodian on a part-time, rota basis for approximately 3 months. You will be required to greet and service visitors, take admissions and assist in the on-site shop selling souvenirs. Responsibilities will include cash handling and balancing a float. You will also be responsible for checking the site each morning to ensure it is ready to accept visitors.
What you'll need to succeed:
- Excellent customer service skills are required for this role as you will be dealing with customers at all times.
- The ability to communicate in the medium of Welsh.
- Experience of operating a till is desirable.
- Experience of working in a customer service, hospitality or retail-based role is essential.
- You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
What you'll get in return:
- You will join a great organisation which offers flexible working hours on a rota basis.
- If you enjoy working with people, this is the perfect role for you.
- Additional pay rates are offered for weekend and bank holiday work.
- There is a possibility that the role could be extended past the initial 3-month period.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Custodian - Caernarfon Castle employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Custodian - Caernarfon Castle
β¨Tip Number 1
Get to know the company! Research the Welsh Government's historic environment service and understand their values. This will help you tailor your approach when you meet them.
β¨Tip Number 2
Practice your customer service skills! Since you'll be interacting with visitors, think of scenarios where you can showcase your ability to handle queries and provide a warm welcome.
β¨Tip Number 3
Be flexible and ready to adapt! The role requires working weekends and bank holidays, so show your willingness to take on those shifts during your interview.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, weβre here to support you throughout the process!
We think you need these skills to ace Custodian - Caernarfon Castle
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role of Custodian!
Showcase Your Flexibility: Since the role requires flexibility with hours, mention any previous experiences where you've adapted to changing schedules. We love a team player who can roll with the punches!
Highlight Communication Skills: As you'll be interacting with visitors, emphasise your communication skills, especially if you can speak Welsh. We appreciate candidates who can connect with our diverse audience!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and get you on board for this exciting opportunity at Caernarfon Castle.
How to prepare for a job interview at Hays
β¨Know Your Customer Service Skills
Make sure you can highlight your customer service experience during the interview. Think of specific examples where you've gone above and beyond for a customer, as this role is all about providing excellent service to visitors.
β¨Brush Up on Your Welsh
Since communication in Welsh is essential, practice a few key phrases or greetings in Welsh before the interview. This will show your commitment to the role and your ability to connect with visitors.
β¨Familiarise Yourself with Cash Handling
If you have experience operating a till, be ready to discuss it. If not, consider reviewing basic cash handling procedures so you can confidently talk about how you would manage transactions and balance a float.
β¨Flexibility is Key
Be prepared to discuss your availability and willingness to work weekends or bank holidays. Showing that you're flexible and ready to adapt to the needs of the role will make you a more attractive candidate.