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For Companies At a Glance
- Tasks: Support operations, manage office tasks, and ensure health & safety compliance.
- Company: Join a leading cleaning and facilities services company known for exceptional customer service.
- Benefits: Enjoy a competitive salary, annual bonus, 25 days holiday, and health benefits.
- Why this job: Be part of a dynamic team with opportunities for learning and social events.
- Qualifications: Previous admin and health & safety experience required; strong organisation skills essential.
- Other info: Flexible role with varied responsibilities in a growing organisation.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
Business Support Manager – Temp to Perm
Your new companyAn environmentally conscious and client focused organisation delivering high-quality consultancy services across the UK.
Your new role
- Act as first point of contact for clients, managing queries and service delivery
- Oversee client account processes: onboarding, maintenance, and closure
- Maintain accurate client data across platforms (e.g. CRM, Xero) in line with GDPR
- Implement and manage quality assurance systems and document control
- Coordinate financial processes: invoicing, credit control, purchase orders
- Support team operations, recruitment, meetings, and business development
- Report on KPIs, client satisfaction, and quality performance to senior leadership
What you'll need to succeed
- Strong client service ethic and attention to detail
- Recent and substantial experience in senior business support, office management or equivalent position.
- Proficiency in Microsoft Office
- Experience with ISO9001:2015 quality systems
- Excellent communication, organisation, and interpersonal skills
What you'll get in return
- Environmentally conscious company
- Hybrid working
- Free parking
- Full benefits package available with application progression.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Business Support Manager employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Familiarise yourself with the specific Health & Safety regulations relevant to the cleaning and facilities sector. Being able to discuss these confidently during your interview will show that you understand the industry's standards and can contribute effectively from day one.
✨Tip Number 2
Demonstrate your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This could include managing office supplies, coordinating events, or handling administrative duties, which are all key aspects of the Business Support Manager role.
✨Tip Number 3
Network with professionals in the cleaning and facilities management industry. Attend relevant events or join online forums to connect with others who may provide insights or even referrals for the position at StudySmarter.
✨Tip Number 4
Prepare to discuss your experience with fleet management and office contracts. Highlight any specific software or systems you've used, as this knowledge can set you apart from other candidates and demonstrate your readiness for the role.
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, Health & Safety, and office management. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and ability to manage multiple tasks. Mention specific examples of how you've successfully supported operations or managed H&S procedures in previous roles.
Highlight Relevant Skills: In your application, emphasise your exceptional organisation and time management skills. Provide examples of how you've used initiative in past positions, as this is crucial for the Business Support Manager role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Hays
✨Showcase Your H&S Knowledge
Since the role requires experience with Health & Safety procedures, be prepared to discuss your previous experiences in this area. Highlight specific examples of risk assessments you've created or how you've managed H&S documentation.
✨Demonstrate Organisational Skills
This position demands exceptional organisation and time management skills. Prepare to share instances where you successfully managed multiple tasks or projects simultaneously, showcasing your ability to prioritise effectively.
✨Familiarise Yourself with Office Management
As office management is a key part of the role, brush up on your knowledge of ordering supplies, managing contracts, and handling incoming communications. Be ready to discuss how you've previously streamlined office processes.
✨Prepare for Team Dynamics
The role requires both initiative and teamwork. Think of examples where you've worked collaboratively with a team or taken the lead on a project. This will demonstrate your ability to fit into their organisational culture.
