Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage a retirement living scheme, ensuring resident wellbeing and community engagement.
- Company: Established housing organisation focused on high-quality retirement living.
- Benefits: Competitive pay, professional development, and the chance to make a real difference.
- Other info: Supportive environment with opportunities for career growth.
- Why this job: Impact residents' lives while promoting independence and social connection.
- Qualifications: Experience in social housing and strong communication skills required.
The predicted salary is between 21 - 24 £ per hour.
An established housing organisation providing high-quality retirement living and housing services is seeking an experienced housing professional to support older residents living independently within a community-based scheme. The organisation is committed to resident wellbeing, tenancy sustainment and creating safe, welcoming environments that promote independence and social connection.
As a Scheme Manager, the post holder will be the central point of contact for a retirement living scheme, delivering a professional, customer-focused housing and support service to residents. This is a varied, hands-on role responsible for the day-to-day management of the court, ensuring compliance, safety, and high service standards throughout the building.
Key responsibilities include:
- Managing health and safety and compliance checks
- Overseeing repairs and contractors
- Managing rent accounts and voids
- Supporting effective budget control
- Actively engaging with residents
- Responding to anti-social behaviour and complaints
- Facilitating community activities
- Working closely with external agencies to support resident wellbeing and safeguarding
- Contributing to tenancy sustainment
- Supporting residents to access welfare benefits
- Maintaining accurate and GDPR-compliant records
- Promoting a vibrant and inclusive community
Where applicable, the role may also involve supervising on-site staff and providing short-term cover to nearby schemes.
To be successful, the ideal candidate will have:
- Experience working within social housing, ideally with older people or vulnerable groups
- A strong understanding of tenancy management, health and safety, safeguarding and customer service
- The ability to manage competing priorities in a busy environment
- Strong communication, mediation and relationship-management skills
- Confidence when working with residents, families, contractors and partner agencies
- Solid IT skills, good standards of literacy and numeracy
- The ability to maintain professional boundaries at all times
- A commitment to equality, diversity, resident wellbeing and high-quality service delivery
An enhanced DBS check will be required, along with the ability to access all areas of the scheme and travel occasionally for cover, meetings or training.
In return, the successful applicant will receive a competitive hourly rate of £21-£24 per hour, depending on experience. This role offers the opportunity to make a meaningful impact on residents’ lives, working within a supportive organisation that values professional development, collaboration and person-centred services.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Scheme Manager in Buckingham employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager in Buckingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Scheme Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. This will help you tailor your responses and show that you're genuinely interested in their mission of supporting older residents and promoting community wellbeing.
✨Tip Number 3
Practice your communication skills! As a Scheme Manager, you'll need to engage with residents and external agencies effectively. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and passionate about making a difference in the community.
We think you need these skills to ace Scheme Manager in Buckingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and working with older people. We want to see how your skills match the role of Scheme Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting residents and how you can contribute to their wellbeing. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Communication Skills: As a Scheme Manager, strong communication is key. In your application, highlight examples where you've successfully engaged with residents or resolved conflicts. We love seeing how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and the specific needs of older residents. Familiarise yourself with tenancy management, health and safety regulations, and safeguarding practices. This will show that you're not just interested in the role, but that you understand the responsibilities that come with it.
✨Showcase Your People Skills
As a Scheme Manager, you'll be working closely with residents and external agencies. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. Highlight your communication and mediation skills to demonstrate that you can handle the diverse needs of residents effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like dealing with anti-social behaviour or managing a complaint. Think through your approach to these scenarios beforehand, so you can articulate your thought process clearly during the interview. This will help the interviewers see how you would handle challenges in the role.
✨Demonstrate Your Commitment to Wellbeing
The organisation values resident wellbeing and community engagement. Be prepared to discuss how you would promote a vibrant and inclusive environment. Share any relevant experiences where you've contributed to community activities or supported vulnerable groups, as this will align with their mission and values.