At a Glance
- Tasks: Lead the development of operational resilience strategies and ensure critical services remain available.
- Company: Join Registers of Scotland, a pioneer in land and property registration with a focus on innovation.
- Benefits: Enjoy a competitive salary, generous pension, 42 days holiday, and flexible working options.
- Other info: Be part of an inclusive culture with strong professional development opportunities.
- Why this job: Make a real impact by shaping resilience frameworks in a digitally-driven public sector organisation.
- Qualifications: Experience in operational resilience and ability to influence senior stakeholders required.
The predicted salary is between 62114 - 77232 £ per year.
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Edinburgh or Glasgow
Relaxed Hybrid and Flexible Working Environment
£62,114 - £77,232 per annum + 28.94% employer contributory pension and 42 days annual holiday
Introduction to the Role
Hays' Cyber practice have partnered exclusively with Registers of Scotland (RoS) on the search for an experienced Senior Operational Resilience Manager to lead the development and embedding of operational resilience capability across a complex, digitally-driven public sector organisation. This is a high-impact role focused on ensuring critical services remain available and recoverable during disruption. You will work at a strategic level to shape resilience frameworks, influence senior stakeholders, and build a culture of preparedness. This is an opportunity to establish and drive a resilience function with significant organisational visibility and influence.
About the Organisation
Registers of Scotland (RoS) manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. They aim to provide the best public service for Scotland and are on a mission to make some of the oldest public land registers in the world into some of the most modern. Registers of Scotland (RoS) is an award-winning organisation recognised for its technology and innovation. Registers of Scotland is a world-leading pioneer in land and property registration. Their full-stack teams design, architect, and build all our registration products in-house, and they work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with RoS through access to the latest data, software engineering and product delivery techniques.
In this role you will
- Lead the development and delivery of an organisation-wide operational resilience strategy
- Identify, map, and manage business-critical services and their dependencies
- Own and maintain Business Continuity Plans (BCPs) and service recovery playbooks, ensuring compliance with ISO 22301 and Scottish Government expectations
- Coordinate and deliver scenario testing and exercises (table-top, simulation, live), embedding lessons learned to strengthen service continuity.
- Establish and drive resilience governance forums and stakeholder engagement
- Collaborate across digital, cyber, risk, operations, and external partners to embed resilience practices
- Provide oversight of business continuity, disaster recovery, and service resilience planning
- Coordinate and deliver scenario testing (e.g. cyber incidents, supplier failures) and embed improvements
- Support or lead response activities during major incidents and drive post-incident reviews
- Produce reporting for senior leadership on resilience posture, risks, and performance
- Maintain resilience frameworks aligned to recognised standards and governance expectations
- Drive continuous improvement in resilience capability, supplier assurance, and recovery performance
What I'm Looking For
- Significant experience in operational resilience, business continuity, or disaster recovery
- Experience aligning resilience, continuity, and recovery practices with relevant standards, including ISO 22301 and the NCSC Cyber Assessment Framework.
- Proven ability to operate as a subject matter expert and influence senior stakeholders
- Experience in complex digital or cloud-based environments
- Demonstrated experience leading or supporting responses to major incidents
- Strong analytical, problem-solving, and critical thinking capability
- Experience managing third-party or supply chain resilience and dependencies
- Relevant professional certifications (e.g. CBCI, MBCI, ISO standards) preferred
Benefits
- Competitive salary package
- Pension contribution of 28.97% employer contribution
- 42 days annual leave
- Flexible and hybrid working arrangements
- Strong focus on professional development and career progression
- Inclusive and supportive working culture
- Opportunity to work in a highly impactful, strategic role shaping organisational resilience
For further information relating to RoS, including additional details on pay & benefits, please view our additional information page online.
Nationality and immigration status: In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status), certain EEA nationals, Swiss and Turkish nationals are also eligible for employment.
Operational Resilience Manager in Broughton employer: Hays
Registers of Scotland (RoS) is an exceptional employer, offering a relaxed hybrid and flexible working environment in the vibrant cities of Edinburgh or Glasgow. With a competitive salary, generous pension contributions, and an impressive 42 days of annual leave, RoS prioritises employee well-being and professional development, fostering a culture of inclusivity and support. This role not only provides the opportunity to shape organisational resilience at a strategic level but also allows you to work with cutting-edge technology in a pioneering public sector organisation dedicated to modernising Scotland's land and property registration.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Resilience Manager in Broughton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Registers of Scotland on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching operational resilience trends. We want to see that you’re not just familiar with the basics but also have fresh ideas on how to tackle challenges in this field.
✨Tip Number 3
Showcase your experience with real-life examples during interviews. We love hearing about how you've handled major incidents or improved resilience strategies in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates like you.
We think you need these skills to ace Operational Resilience Manager in Broughton
Some tips for your application 🫡
Read the Job Description Carefully:Before you dive into your application, take a good look at the job description. Make sure you understand what we're looking for in an Operational Resilience Manager and how your experience aligns with those requirements.
Tailor Your CV and Cover Letter:Don't just send out a generic CV! We want to see how your skills and experiences specifically relate to this role. Highlight your operational resilience experience and any relevant certifications to make your application stand out.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just listing responsibilities. Use metrics or examples to demonstrate how you've successfully managed operational resilience or led major incident responses.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Hays
✨Know Your Resilience Frameworks
Make sure you’re well-versed in operational resilience frameworks, especially ISO 22301. Be ready to discuss how you've applied these standards in your previous roles and how they can be tailored to fit the needs of Registers of Scotland.
✨Showcase Your Stakeholder Influence
Prepare examples that demonstrate your ability to influence senior stakeholders. Think about times when you’ve successfully communicated complex ideas or led initiatives that required buy-in from various levels of management.
✨Be Ready for Scenario Testing Discussions
Since the role involves coordinating scenario testing, come prepared with specific examples of exercises you’ve conducted. Discuss what you learned from these experiences and how you used those lessons to improve business continuity plans.
✨Highlight Your Analytical Skills
Operational resilience requires strong analytical and problem-solving skills. Be ready to share instances where you’ve tackled complex issues, particularly in digital or cloud environments, and how your critical thinking led to successful outcomes.
