At a Glance
- Tasks: Manage and enhance CMDB and LeanIX data for a major transformation project.
- Company: Join a large organisation focused on improving data governance and quality.
- Benefits: Competitive day rate, flexible hybrid working, and impactful ownership.
- Other info: Opportunity for meaningful impact in a collaborative and delivery-focused environment.
- Why this job: Shape the future of data governance in a high-profile transformation programme.
- Qualifications: Experience with ServiceNow CMDB and LeanIX, strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
Your new company
You'll be joining a large, complex organisation undergoing significant transformation across its application and service landscape. The business is investing heavily in improving the quality, governance, and operational use of its CMDB and enterprise architecture data, with ServiceNow and LeanIX at the heart of this journey. The environment is collaborative, delivery-focused, and federated, requiring strong engagement across IT Operations, Architecture, Application Support, and Service Design & Transition teams.
Your new role
As a CMDB & LeanIX Data Steward, you'll act as the hands-on authority for configuration and application data across ServiceNow CMDB and LeanIX. Your primary focus will be to establish and maintain a single, trusted, and operationally usable data model that supports service mapping, architecture, operations, and governance. This is a delivery-focused role where you'll take ownership of data quality, lifecycle controls, and reconciliation, ensuring both platforms remain synchronised, semantically aligned, and fit for purpose. You will work closely with internal stakeholders to embed pragmatic governance and prevent data decay following implementation.
Key responsibilities include:
- CMDB and LeanIX data stewardship
- Defining the canonical data model
- Supporting service mapping outcomes
- Resolving data conflicts
- Enabling sustainable BAU processes
What you'll need to succeed
- Strong, hands-on experience with ServiceNow CMDB, including CI classes, relationships, and service mapping concepts
- Practical experience with LeanIX or equivalent enterprise architecture tooling
- Solid understanding of CSDM, application lifecycle management, and ITIL/ITSM processes
- Proven track record of improving data quality within complex IT environments
- Experience working across federated or global organisations
- Excellent stakeholder management skills with a pragmatic, delivery-led mindset
Desirable experience includes:
- Service mapping implementation
- Aligning EA tooling with operational CMDBs
- Exposure to SIAM or multi-supplier models
- Supporting audit or compliance activities
What you'll get in return
- A contract role of up to 10 months with meaningful ownership and impact
- Market-competitive day rate (dependent on experience and engagement model)
- Flexible UK-based hybrid working, with occasional onsite attendance in Hertfordshire as required
- The opportunity to shape and embed CMDB and application data governance in a high-profile transformation programme
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
CMDB and LeanIX Data Steward in Brockley employer: Hays
Join a large, dynamic organisation that is committed to transformation and innovation in its application and service landscape. As a CMDB and LeanIX Data Steward, you will thrive in a collaborative and delivery-focused environment, with opportunities for meaningful ownership and impact on data governance. Enjoy flexible hybrid working arrangements and the chance to shape high-profile projects while advancing your career in a supportive culture that values employee growth and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land CMDB and LeanIX Data Steward in Brockley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow or LeanIX. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CMDB and enterprise architecture. We recommend creating a cheat sheet of key concepts and examples from your past experiences to showcase your expertise.
✨Tip Number 3
Showcase your stakeholder management skills during interviews. Think of specific instances where you successfully collaborated with teams across IT Operations or Architecture, and be ready to share those stories.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace CMDB and LeanIX Data Steward in Brockley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your hands-on experience with ServiceNow CMDB and LeanIX, as well as any relevant projects you've worked on.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the CMDB and LeanIX Data Steward role. Share specific examples of how you've improved data quality in complex IT environments and your approach to stakeholder management.
Showcase Your Collaborative Spirit:Since this role requires strong engagement across various teams, emphasise your ability to work collaboratively. Mention any past experiences where you successfully partnered with different departments to achieve common goals.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves and you can easily keep track of your application status.
How to prepare for a job interview at Hays
✨Know Your Tools Inside Out
Make sure you have a solid understanding of ServiceNow CMDB and LeanIX. Brush up on CI classes, relationships, and service mapping concepts. Being able to discuss these tools confidently will show that you're not just familiar with them, but that you can leverage them effectively in your role.
✨Showcase Your Data Quality Experience
Prepare examples from your past roles where you've improved data quality in complex IT environments. Be ready to discuss specific challenges you faced and how you overcame them. This will demonstrate your hands-on experience and problem-solving skills, which are crucial for this position.
✨Engage Stakeholders Effectively
Since this role involves working closely with various internal stakeholders, think about how you can showcase your stakeholder management skills. Prepare anecdotes that highlight your ability to communicate and collaborate across different teams, especially in a federated or global organisation.
✨Understand the Bigger Picture
Familiarise yourself with the company's transformation goals and how the CMDB and LeanIX fit into that vision. Being able to articulate how your role contributes to the overall success of the organisation will set you apart as a candidate who is not only focused on the task at hand but also on the strategic objectives.
