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- Tasks: Manage academic processes and support research students through their doctoral journey.
- Company: Join a dynamic academic environment focused on student success.
- Benefits: Weekly pay, flexible hours, and the chance to make a real impact.
- Other info: Opportunity to contribute to events and improve processes in a supportive team.
- Why this job: Be the calm centre in a busy setting while helping students achieve their goals.
- Qualifications: Strong organisational skills and a service mindset; experience in education is a plus.
The predicted salary is between 12 - 15 £ per hour.
If you enjoy running complex processes with precision, supporting people through important milestones, and being the calm centre of a busy academic environment, this role will suit you perfectly. We're looking for a Programmes Administrator to join a specialist team that supports research students and supervisors across a portfolio of doctoral programmes.
- Managing academic administration - coordinating key processes such as candidature, confirmation, progress reporting, changes of circumstance and examination arrangements.
- Maintaining accurate student records - ensuring all decisions and updates are captured correctly in the student record system, with full awareness of data protection requirements.
- Supporting taught elements of doctoral programmes - organising residential sessions, booking rooms and facilities, liaising with speakers, and administering assessments including moderation and Boards of Examiners.
- Delivering excellent student support - helping to create induction materials, updating online platforms, and signposting students to the right information at the right time.
- Monitoring student progress - tracking milestones, identifying issues early, and working with academic leads to resolve progression cases.
- Contributing to events and activities - supporting inductions, training sessions, conferences, showcases and recruitment events.
- Producing reports and data - generating progression and supervision statistics to inform programme decisions.
- Improving processes - sharing ideas, supporting colleagues, and helping to maintain high service standards across the team.
Confidence using IT systems, databases and online platforms is essential. Experience in student administration or the wider education sector is an advantage, but not essential - what matters most is your accuracy, organisation, judgement and service mindset. You'll play a key part in supporting researchers at some of the most important stages of their academic journey. Your work ensures that doctoral programmes run smoothly, students feel supported, and academic colleagues can rely on high-quality, timely administration.
Senior administrator/ Programme administrator in Bristol employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior administrator/ Programme administrator in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you insider info about the application process and what it’s really like working there.
✨Tip Number 2
Prepare for the interview by researching the team and their projects. Show us that you’re genuinely interested in supporting research students and enhancing their academic journey.
✨Tip Number 3
Practice your responses to common interview questions, especially around organisation and problem-solving. We want to see how you handle complex processes and support students effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re keen on the role.
We think you need these skills to ace Senior administrator/ Programme administrator in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in academic administration. We want to see how your skills align with the specific responsibilities mentioned in the job description.
Showcase Your Organisation Skills: Since this role involves managing complex processes, give us examples of how you've successfully organised similar tasks in the past. We love seeing your ability to keep things running smoothly!
Highlight Your IT Proficiency: Mention any experience you have with databases and online platforms. We’re keen on candidates who are confident using technology to enhance student support and administration.
Be Personable and Supportive: This role is all about supporting students and colleagues. Share instances where you've provided excellent service or helped others through important milestones. We want to know how you can contribute to our positive environment!
How to prepare for a job interview at Hays
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Programme Administrator. Familiarise yourself with key processes like candidature and progress reporting. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisation Skills
Since this role requires precision and organisation, be ready to share examples from your past experiences where you've successfully managed complex processes. Highlight how you kept everything on track and ensured that nothing fell through the cracks.
✨Emphasise Your IT Proficiency
Confidence using IT systems is crucial for this position. Be prepared to discuss your experience with databases and online platforms. If you have specific examples of how you've used technology to improve processes or support students, make sure to mention them!
✨Demonstrate Your Service Mindset
This role is all about supporting students and academic colleagues. During the interview, convey your commitment to excellent service. Share stories that illustrate how you've gone above and beyond to help others, whether it's creating induction materials or resolving issues promptly.