At a Glance
- Tasks: Assist customers via phone and email, providing tailored advice and support.
- Company: Join a well-established Customer Services team with a strong commitment to service.
- Benefits: Gain valuable experience in customer service and develop your communication skills.
- Other info: Temporary position for 6 weeks with a Monday to Friday schedule.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Experience in call centre or customer service roles is essential.
The predicted salary is between 20000 - 25000 £ per year.
Customer Support Agent - Temp 6 Weeks Starting August 2026
30 to 16:30 Monday to Friday
Temp Duration 6 weeks
You will be joining a well-established Customer Services team committed to providing information, advice and support to inbound callers and email queries.
- Assisting customers by phone and email to provide tailored advice and support
- Delivering a high standard of customer service during busy and slow periods
- Accurately logging all interactions on the CRM system
- Managing and prioritising workload in line with service demand
Experience in a call centre, customer service agent, student support agent or similar role is required.
Customer Service Agent - Agent in Bristol employer: Hays
Join our dynamic Customer Services team, where we prioritise a supportive and collaborative work culture that values each team member's contributions. With a focus on employee growth, we offer training and development opportunities to enhance your skills while providing a rewarding experience in a fast-paced environment. Located in a vibrant area, our company ensures a balanced work-life schedule, making it an excellent place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Agent - Agent in Bristol
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios! Think about how we would handle difficult customers or tricky situations. Role-playing with a friend can really boost our confidence for the real deal.
✨Tip Number 3
Dress the part! Even if it's a virtual interview, looking professional can make a big difference. It shows that we respect the opportunity and are serious about landing the job.
✨Tip Number 4
Don't forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Customer Service Agent - Agent in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in customer service. We want to see how your skills match what we're looking for, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. This will help us understand your qualifications quickly!
Show Your Passion:Let your enthusiasm for customer service shine through! We love candidates who are genuinely excited about helping others, so share why you’re passionate about this role and how you can contribute to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hays
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Agent. Familiarise yourself with the job description and think about how your previous experience aligns with the tasks mentioned, like handling inbound calls and managing email queries.
✨Showcase Your Customer Service Skills
During the interview, be ready to share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or successfully resolved a difficult situation. This will demonstrate your ability to deliver high standards of service.
✨Practice Active Listening
Customer service is all about communication. During the interview, practice active listening by nodding and responding appropriately to the interviewer’s questions. This shows that you value their input and are ready to engage with customers in the same way.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to demonstrate how you'd handle specific customer situations. Prepare by thinking through common challenges in customer service and how you would address them, ensuring you highlight your problem-solving skills and ability to prioritise workload.
