At a Glance
- Tasks: Manage IT infrastructure and support 1st and 2nd line engineers on exciting projects.
- Company: Join a charity in north Bristol with a mission-driven culture.
- Benefits: Salary up to £38,000, hybrid working, and extensive training opportunities.
- Other info: Flexible work pattern with a great team and career growth potential.
- Why this job: Make a difference while developing your IT skills in a supportive environment.
- Qualifications: Experience in 2nd/3rd line IT support and knowledge of Microsoft technologies.
The predicted salary is between 38000 - 38000 £ per year.
Your new company Hays are supporting a charity based in north Bristol recruiting a permanent 3rd line IT engineer. The role is paying a salary up to £38,000pa depending on experience and offers hybrid flexible working, typically two days on site.
Your new role & what you'll need to succeed: In the role, you will join the team responsible for managing a secure, stable and available IT infrastructure. You will act as an escalation point for the 1st and 2nd line engineers and be involved in working on interesting project-based IT work. To be considered for this role you will need experience in a similar 2nd / 3rd line IT support role with some project-based exposure. You will need good communication skills and be able to deal with stakeholders at different levels of IT ability. You will need experience with the Microsoft stack, including Entra ID, Azure, Exchange and Defender. Experience with Windows server technologies is important, as is PowerShell scripting. Basic networking and MDM are also desirable.
What you'll get in return: In return, you'll work in a great team for a fantastic charity. You'll be involved in a varied day-to-day across project-based work and BAU support. You'll also have a lot of training and development opportunities. You'll work in a flexible hybrid pattern, typically 2 days per week, and receive a salary up to c£38,000pa.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
3rd Line Engineer in Bristol employer: Hays
Hays is an exceptional employer, offering a rewarding opportunity to work as a 3rd Line Engineer for a charity in north Bristol. With a strong focus on employee development, flexible hybrid working arrangements, and a supportive team environment, you will engage in meaningful project-based work while contributing to a noble cause. The company prioritises training and growth, ensuring that you can enhance your skills and advance your career in a fulfilling setting.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects you've worked on that highlight your experience with the Microsoft stack and PowerShell scripting. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable discussing your technical skills and experiences. The more you practice, the more confident you'll feel.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace 3rd Line Engineer in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in 2nd and 3rd line IT support. We want to see how your skills with the Microsoft stack, PowerShell scripting, and networking shine through!
Showcase Your Communication Skills:Since you'll be dealing with stakeholders of varying IT abilities, it's crucial to demonstrate your communication prowess. Use examples in your application that show how you've effectively communicated technical concepts in the past.
Highlight Project Experience:We love seeing candidates who have been involved in project-based work! Make sure to include any relevant projects you've worked on, especially those that relate to IT infrastructure or the Microsoft technologies mentioned.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with a fantastic charity.
How to prepare for a job interview at Hays
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Microsoft stack, especially Entra ID, Azure, Exchange, and Defender. Be ready to discuss your experience with Windows server technologies and PowerShell scripting, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex IT issues in previous roles. Think about specific projects where you acted as an escalation point for 1st and 2nd line engineers, and be ready to explain your thought process and the outcomes.
✨Communicate Clearly and Confidently
Since you'll be dealing with stakeholders at various levels of IT ability, practice explaining technical concepts in simple terms. This will demonstrate your communication skills and show that you can bridge the gap between tech and non-tech staff.
✨Be Ready for Project Discussions
Expect questions about your experience with project-based work. Prepare to discuss any relevant projects you've been involved in, what your role was, and how you contributed to the success of those projects.
