Business Analyst – Insurance, Claims, CRM, AgileUp to £600 pd (Inside IR35)Brighton / London – Hybrid (1-2 days per week onsite)6 monthsMy client is a high-profile Insurance firm who are urgently looking to hire a Business Analyst with proven Insurance industry experience, knowledge of Claims (systems and processes) and ideally have good knowledge of CRM systems.Key Requirements:
Proven experience as a Business Analyst within large,plex (Insurance preferred) organisations
Ability to elicit, document, and manage business requirements and user stories
Capability to Model as-is / to-be processes using formal Modelling techniques
Experience of working in an Agile (Scrum) delivery model / set up
Previous experience of ensuring Non-Functional requirements are understood
Strong knowledge of Claims (systems and processes)
Expertise in requirements elicitation, process mapping, and business process improvement
Experience of working in Agile delivery practices
Exceptionalmunication, stakeholder engagement, and influencing skills
Flexible approach towards hybrid working (1-2 days per week onsite)
Nice to have:
Hands-on involvement in Policy Administration System transformation projects
Strong understanding of Claims / PAS platforms such as Guidewire, Acturis, Duck Creek, or similar
Good knowledge of CRM systems such as MS Dynamics / Salesforce / Peoplesoft
Immediate availability # - Moumita Datta Mallik
Business Analyst – Insurance, Claims, CRM, Agile in Brighton employer: Hays
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