At a Glance
- Tasks: Drive service improvements and enhance performance across Birmingham's commercial services.
- Company: Local council committed to meaningful change and improvement.
- Benefits: Competitive daily rate, hybrid work model, and impactful role.
- Other info: Dynamic role with travel across Birmingham and opportunities for hands-on impact.
- Why this job: Make a real difference in public services while developing your skills.
- Qualifications: Experience in finance and service improvement with strong stakeholder management skills.
The predicted salary is between 50000 - 60000 £ per year.
£500 per day (Inside IR35) Birmingham (Hybrid - 3-4 days on-site) 6-Month Contract
Hays are working in partnership with a local council to recruit an experienced Service Improvement Manager on an interim basis. This role sits within the Council’s Finance Directorate, supporting the delivery of key service improvement plans across a range of commercial areas. This is a dynamic, city-wide role requiring travel across Birmingham to support various commercial services. You will play a pivotal role in identifying opportunities for improvement, enhancing performance, and driving commercial outcomes.
Key Responsibilities:
- Work closely with services to identify and capitalise on improvement opportunities, delivering robust improvement plans.
- Support service redesign, performance optimisation, and commercial growth across multiple service areas.
- Identify barriers to delivery and provide practical solutions to ensure progress is achieved.
- Constructively challenge existing practices and support the adoption of new ways of working.
- Engage with stakeholders across the organisation to influence and drive change.
About You:
- Proven experience in finance and service improvement programmes.
- Strong stakeholder management skills, with the ability to influence at all levels.
- Experience delivering transformation and change, both system and cultural, across varied business areas.
- Commercially minded, with the ability to assess and improve business performance.
- Methodical, resilient, and comfortable working in complex and challenging environments.
- Ability to operate strategically while also delivering hands-on results.
- Full UK driving licence required, with flexibility to travel across multiple sites.
This is an excellent opportunity to make a tangible impact within a public sector environment, driving meaningful change and improvement across city services. If you wish to be considered for the role, please send your updated CV!
Service Improvement Manager in Birmingham employer: Hays
As a Service Improvement Manager with our local council in Birmingham, you will be part of a forward-thinking team dedicated to enhancing public services and driving meaningful change. Our hybrid work culture promotes flexibility, allowing you to balance on-site collaboration with remote work, while our commitment to employee development ensures you have access to growth opportunities within the public sector. Join us to make a real difference in your community, supported by a dynamic environment that values innovation and stakeholder engagement.
