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- Tasks: Provide secretarial support and manage casework in a busy council environment.
- Company: Birmingham City Council, a leading local authority in the UK.
- Benefits: Competitive hourly rate, valuable experience, and career growth opportunities.
- Why this job: Gain insight into the political process while supporting councillors and making a difference.
- Qualifications: Attention to detail and previous minute-taking experience preferred.
- Other info: Join a supportive team in a professional city-centre office.
The predicted salary is between 13 - 16 £ per hour.
Temporary ongoing assignment as a Business Support Officer in the Scrutiny team at Birmingham City Council.
Your new company Birmingham City Council is one of the UK’s largest local authorities, supporting democratic decision‑making and governance across the city.
You will join the Scrutiny team, providing professional administrative and secretarial support within a busy Group Office environment.
Your new role As a Business Support Officer, you will provide a comprehensive and confidential secretarial support service within the Group Office, working closely with the Group Office Manager. The role involves managing casework, opening and processing post, and producing high‑quality written documents including letters, reports and memos through word processing, shorthand, copy typing and audio typing, ensuring priorities and deadlines are met.
You will support effective working practices by ensuring enquiries and correspondence raised on behalf of Group Councillors are handled appropriately, which includes drafting responses, monitoring actions taken by teams outside the office, and ensuring timely follow‑up. In addition, you will provide general administrative support such as arranging meetings, maintaining both manual and electronic records, filing, and processing stationery, printing and photocopying requests. Previous minute taking or note-taking experience is desired. Attention to detail and a proactive approach to supporting councillors and senior colleagues are essential.
What you’ll get in return You will receive a competitive hourly rate with an uplift after 12 weeks, alongside the opportunity to gain valuable experience within a central council function. This role offers exposure to the political and democratic process, a professional city‑centre office location, and the chance to work within a supportive and collaborative team.
Governance & Business Support Officer in Birmingham employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Governance & Business Support Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Birmingham City Council. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the Scrutiny team and understanding their role in governance. We want you to show that you’re not just another candidate but someone who genuinely cares about supporting democratic processes.
✨Tip Number 3
Practice your minute-taking skills! Since previous experience is desired, brush up on this skill. You could even volunteer to take minutes at local meetings to gain some hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Governance & Business Support Officer in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Governance & Business Support Officer role. Highlight your relevant experience in administrative support, especially any work with case management or minute-taking, as this will show us you’re a great fit for the Scrutiny team.
Showcase Your Attention to Detail: In your written application, demonstrate your attention to detail. Use clear and concise language, and double-check for any typos or errors. This is crucial for the role, so we want to see that you can present high-quality documents right from the start.
Highlight Your Proactive Approach: We love candidates who take initiative! In your application, share examples of how you've proactively supported teams or managed tasks in previous roles. This will help us see how you can contribute to effective working practices within our Group Office.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Hays
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Governance & Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, like managing casework and producing high-quality documents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since attention to detail is crucial for this position, prepare examples from your past experiences where you've successfully managed detailed tasks. Whether it’s minute-taking or drafting reports, be ready to discuss how you ensured accuracy and met deadlines. This will highlight your suitability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle enquiries. Think about situations where you had to manage multiple priorities or follow up on actions taken by teams. Practising these scenarios will help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the environment is the right fit for you.
