At a Glance
- Tasks: Manage and enhance data quality in ServiceNow CMDB and LeanIX for a major transformation.
- Company: Join a large organisation focused on improving its application and service landscape.
- Benefits: Competitive day rate, flexible hybrid working, and impactful ownership in a high-profile project.
- Other info: Opportunity for significant career growth in a federated global organisation.
- Why this job: Shape the future of data governance in a dynamic, collaborative environment.
- Qualifications: Experience with ServiceNow CMDB, LeanIX, and strong stakeholder management skills.
Your new company
You'll be joining a large, complex organisation undergoing significant transformation across its application and service landscape. The business is investing heavily in improving the quality, governance, and operational use of its CMDB and enterprise architecture data, with ServiceNow and LeanIX at the heart of this journey. The environment is collaborative, delivery-focused, and federated, requiring strong engagement across IT Operations, Architecture, Application Support, and Service Design & Transition teams.
Your new role
As a CMDB & LeanIX Data Steward, you'll act as the hands-on authority for configuration and application data across ServiceNow CMDB and LeanIX. Your primary focus will be to establish and maintain a single, trusted, and operationally usable data model that supports service mapping, architecture, operations, and governance. This is a delivery-focused role where you'll take ownership of data quality, lifecycle controls, and reconciliation, ensuring both platforms remain synchronised, semantically aligned, and fit for purpose. You will work closely with internal stakeholders to embed pragmatic governance and prevent data decay following implementation.
Key responsibilities include:
- CMDB and LeanIX data stewardship
- Defining the canonical data model
- Supporting service mapping outcomes
- Resolving data conflicts
- Enabling sustainable BAU processes
What you'll need to succeed
- Strong, hands-on experience with ServiceNow CMDB, including CI classes, relationships, and service mapping concepts
- Practical experience with LeanIX or equivalent enterprise architecture tooling
- Solid understanding of CSDM, application lifecycle management, and ITIL/ITSM processes
- Proven track record of improving data quality within complex IT environments
- Experience working across federated or global organisations
- Excellent stakeholder management skills with a pragmatic, delivery-led mindset
Desirable experience includes:
- Service mapping implementation
- Aligning EA tooling with operational CMDBs
- Exposure to SIAM or multi-supplier models
- Supporting audit or compliance activities
What you'll get in return
- A contract role of up to 10 months with meaningful ownership and impact
- Market-competitive day rate (dependent on experience and engagement model)
- Flexible UK-based hybrid working, with occasional onsite attendance in Hertfordshire as required
- The opportunity to shape and embed CMDB and application data governance in a high-profile transformation programme
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
CMDB and LeanIX Data Steward in Birmingham employer: Hays
Join a large, dynamic organisation that prioritises collaboration and innovation in its transformation journey. As a CMDB and LeanIX Data Steward, you'll benefit from a flexible hybrid working model, competitive remuneration, and the chance to make a significant impact on data governance within a high-profile programme. With a strong focus on employee growth and engagement across various IT teams, this role offers a unique opportunity to enhance your skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land CMDB and LeanIX Data Steward in Birmingham
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience with ServiceNow and LeanIX aligns with their goals.
✨Tip Number 3
Showcase your hands-on experience! Bring examples of how you've improved data quality or managed CMDBs in past roles to the table during discussions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves, especially for roles like CMDB and LeanIX Data Steward.
We think you need these skills to ace CMDB and LeanIX Data Steward in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CMDB and LeanIX Data Steward role. Highlight your hands-on experience with ServiceNow CMDB and LeanIX, and don’t forget to mention any relevant projects that showcase your data stewardship skills.
Showcase Your Stakeholder Management Skills:In your application, emphasise your excellent stakeholder management skills. We want to see how you've engaged with different teams in previous roles, especially in complex IT environments. This will show us you can thrive in our collaborative setting.
Highlight Your Delivery-Focused Mindset:We’re looking for someone with a pragmatic, delivery-led mindset. Make sure to include examples of how you've taken ownership of data quality and lifecycle controls in past roles. This will demonstrate your fit for our delivery-focused environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Hays
✨Know Your Tools Inside Out
Make sure you have a solid understanding of ServiceNow CMDB and LeanIX. Brush up on CI classes, relationships, and service mapping concepts. Being able to discuss these tools confidently will show that you're ready to hit the ground running.
✨Demonstrate Data Quality Expertise
Prepare examples from your past experiences where you've improved data quality in complex IT environments. Highlight specific challenges you faced and how you overcame them, as this will resonate well with the interviewers looking for a hands-on authority.
✨Engage Stakeholders Effectively
Think about how you've managed stakeholders in previous roles. Be ready to share strategies you've used to ensure collaboration across teams. This role requires strong engagement, so showcasing your communication skills will be key.
✨Understand Governance and Compliance
Familiarise yourself with governance frameworks and compliance activities relevant to CMDB and enterprise architecture. Discussing your knowledge in this area will demonstrate your ability to embed pragmatic governance and prevent data decay post-implementation.
