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- Tasks: Provide secretarial support and manage casework in a busy council office.
- Company: Birmingham City Council, a leading local authority in the UK.
- Benefits: Competitive hourly rate, valuable experience, and career growth opportunities.
- Why this job: Gain insight into the political process while working in a supportive team.
- Qualifications: Attention to detail and previous minute-taking experience preferred.
- Other info: Dynamic environment with opportunities for professional development.
The predicted salary is between 13 - 16 £ per hour.
Temporary ongoing assignment as a Business Support Officer in the Scrutiny team at Birmingham City Council.
Your new company: Birmingham City Council is one of the UK’s largest local authorities, supporting democratic decision‑making and governance across the city.
Your new role: As a Business Support Officer, you will provide a comprehensive and confidential secretarial support service within the Group Office, working closely with the Group Office Manager. The role involves managing casework, opening and processing post, and producing high‑quality written documents including letters, reports and memos through word processing, shorthand, copy typing and audio typing, ensuring priorities and deadlines are met.
You will support effective working practices by ensuring enquiries and correspondence raised on behalf of Group Councillors are handled appropriately, which includes drafting responses, monitoring actions taken by teams outside the office, and ensuring timely follow‑up. In addition, you will provide general administrative support such as arranging meetings, maintaining both manual and electronic records, filing, and processing stationery, printing and photocopying requests. Previous minute taking or note-taking experience is desired. Attention to detail and a proactive approach to supporting councillors and senior colleagues are essential.
What you’ll get in return: You will receive a competitive hourly rate with an uplift after 12 weeks, alongside the opportunity to gain valuable experience within a central council function. This role offers exposure to the political and democratic process, a professional city‑centre office location, and the chance to work within a supportive and collaborative team.
Business Support Officer - Monitoring in Birmingham employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Monitoring in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Birmingham City Council. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching the Scrutiny team and understanding their recent projects. This shows you’re genuinely interested and ready to contribute right away!
✨Tip Number 3
Practice your minute-taking skills! Since they’re looking for someone with experience in this area, being able to demonstrate your proficiency can really set you apart during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for this exciting opportunity.
We think you need these skills to ace Business Support Officer - Monitoring in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience in administrative support, especially any work with case management or document production. We want to see how you fit into our team!
Showcase Your Skills: Don’t forget to mention your attention to detail and proactive approach. These are key traits we’re looking for! Use specific examples from your past roles to demonstrate how you've successfully managed tasks and supported colleagues.
Keep It Professional: Since this role involves working closely with councillors and senior colleagues, ensure your application reflects a professional tone. Use clear and concise language, and double-check for any typos or errors before hitting send. We appreciate polished applications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Hays
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the tasks mentioned in the job description, like managing casework and producing high-quality documents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since attention to detail is crucial for this position, prepare examples from your past experiences where you've successfully managed detailed tasks. Whether it’s minute-taking or drafting correspondence, be ready to discuss how you ensure accuracy and quality in your work.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle multiple priorities. Think of scenarios where you had to manage competing deadlines or support a team under pressure. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the environment is the right fit for you.
