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- Tasks: Provide administrative support and manage casework in a busy Group Office environment.
- Company: Birmingham City Council, one of the UK's largest local authorities.
- Benefits: Competitive hourly rate, valuable experience, and supportive team environment.
- Why this job: Gain insight into the political process while developing essential administrative skills.
- Qualifications: Attention to detail and previous minute-taking experience preferred.
- Other info: Opportunity for career growth within a central council function.
The predicted salary is between 13 - 16 £ per hour.
Temporary ongoing assignment as a Business Support Officer in the Scrutiny team at Birmingham City Council.
Your new company Birmingham City Council is one of the UK’s largest local authorities, supporting democratic decision‑making and governance across the city.
You will join the Scrutiny team, providing professional administrative and secretarial support within a busy Group Office environment.
Your new role As a Business Support Officer, you will provide a comprehensive and confidential secretarial support service within the Group Office, working closely with the Group Office Manager. The role involves managing casework, opening and processing post, and producing high‑quality written documents including letters, reports and memos through word processing, shorthand, copy typing and audio typing, ensuring priorities and deadlines are met.
You will support effective working practices by ensuring enquiries and correspondence raised on behalf of Group Councillors are handled appropriately, which includes drafting responses, monitoring actions taken by teams outside the office, and ensuring timely follow‑up. In addition, you will provide general administrative support such as arranging meetings, maintaining both manual and electronic records, filing, and processing stationery, printing and photocopying requests. Previous minute taking or note-taking experience is desired. Attention to detail and a proactive approach to supporting councillors and senior colleagues are essential.
What you’ll get in return You will receive a competitive hourly rate with an uplift after 12 weeks, alongside the opportunity to gain valuable experience within a central council function. This role offers exposure to the political and democratic process, a professional city‑centre office location, and the chance to work within a supportive and collaborative team.
Business Support Officer - Governance Service in Birmingham employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Governance Service in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Birmingham City Council. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support and governance. We recommend using the STAR method to structure your answers – it’ll help you shine!
✨Tip Number 3
Show off your skills! Bring examples of your previous work, like reports or documents you've created. This will demonstrate your attention to detail and ability to produce high-quality written content.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Support Officer - Governance Service in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience in administrative support, especially any work with governance or local authorities. We want to see how you can bring your skills to our Scrutiny team!
Showcase Your Attention to Detail: In this role, attention to detail is key! When writing your application, be meticulous. Check for typos and ensure your documents are well-structured. This will demonstrate your ability to produce high-quality written documents, just like we need in the Group Office.
Highlight Relevant Experience: If you've got experience in minute-taking or managing casework, make sure to shout about it! We love seeing candidates who can manage multiple tasks and deadlines effectively, so share specific examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Hays
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer in the Scrutiny team. Familiarise yourself with the key tasks like managing casework and producing high-quality documents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since attention to detail is crucial for this position, prepare examples from your past experiences where you've successfully managed detailed tasks. Whether it’s minute-taking or drafting reports, be ready to discuss how you ensured accuracy and met deadlines.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle enquiries. Think of scenarios where you had to manage multiple priorities or follow up on actions taken by others. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the environment is the right fit for you.
