Business Support Co-ordinator in Birmingham

Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Co-ordinator for their Highways Transformation Team. Being the largest leading local authority in Europe, Birmingham City Council is renowned for its expertise in public services and endless opportunities. Birmingham City Council provides the city’s residents with a number of services to ensure stability within citizens' daily lives.

Birmingham City Council is delivering an ambitious programme of Highway Transformation to improve connectivity, sustainability, and infrastructure across the city. We are seeking a highly organised and proactive Business Support Co-ordinator to play a key role in supporting the Highway Transformation Team. This is an exciting opportunity to contribute to high-impact projects that shape Birmingham’s future while developing your career within a dynamic and fast-paced environment.

As a Business Support Co-ordinator, you will provide comprehensive administrative and operational support to the Highway Transformation Team, including:

• Co-ordinating meetings, preparing agendas, and recording accurate minutes.
• Maintaining robust records, documentation, and project tracking systems.
• Supporting programme governance, reporting, and performance monitoring activities.
• Acting as a key point of contact for both internal and external stakeholders, ensuring effective communication and coordination.
• Assisting with financial administration, procurement processes, and resource coordination.
• Contributing to the continuous improvement of business support processes.

You will also ensure all activities are carried out in line with Council policies, procedures, and data management standards.

To be successful in this role, we are looking for an individual who is:

• Highly organised with strong attention to detail.
• Experienced in providing administrative or business support within a complex organisation.
• Able to manage competing priorities and work to tight deadlines.
• Confident using Microsoft Office applications (particularly Excel, Word, Teams, and Outlook).
• An effective communicator with strong interpersonal skills.
• Proactive, adaptable, and solution-focused.
• Able to work collaboratively within a team and independently when required.
• Experience of working within local government, infrastructure, or project/programme environments is desirable but not essential.

You will be paid a competitive hourly rate and have a guaranteed long-term, full-time role, with further opportunities for permanent positions. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills.

If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.