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- Tasks: Provide administrative support and manage casework in a busy council office.
- Company: Birmingham City Council, a leading local authority in the UK.
- Benefits: Competitive pay, valuable experience, and a supportive team environment.
- Why this job: Gain insight into local governance while developing essential administrative skills.
- Qualifications: Attention to detail and previous minute-taking experience preferred.
- Other info: Opportunity for career growth within a dynamic city-centre office.
The predicted salary is between 13 - 16 £ per hour.
Temporary ongoing assignment as a Business Support Officer in the Scrutiny team at Birmingham City Council.
Your new company: Birmingham City Council is one of the UK’s largest local authorities, supporting democratic decision‑making and governance across the city.
Your new role: As a Business Support Officer, you will provide a comprehensive and confidential secretarial support service within the Group Office, working closely with the Group Office Manager. The role involves managing casework, opening and processing post, and producing high‑quality written documents including letters, reports and memos through word processing, shorthand, copy typing and audio typing, ensuring priorities and deadlines are met.
You will support effective working practices by ensuring enquiries and correspondence raised on behalf of Group Councillors are handled appropriately, which includes drafting responses, monitoring actions taken by teams outside the office, and ensuring timely follow‑up. In addition, you will provide general administrative support such as arranging meetings, maintaining both manual and electronic records, filing, and processing stationery, printing and photocopying requests. Previous minute taking or note-taking experience is desired. Attention to detail and a proactive approach to supporting councillors and senior colleagues are essential.
What you’ll get in return: You will receive a competitive hourly rate with an uplift after 12 weeks, alongside the opportunity to gain valuable experience within a central council function. This role offers exposure to the political and democratic process, a professional city‑centre office location, and the chance to work within a supportive and collaborative team.
Business Support Assistant - Business Support - Temporary in Birmingham employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant - Business Support - Temporary in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Birmingham City Council. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching the Scrutiny team and understanding their recent projects. This shows you're genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your minute-taking skills! Since previous experience is desired, brush up on how to capture key points quickly and accurately. It’ll give you an edge during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team at Birmingham City Council.
We think you need these skills to ace Business Support Assistant - Business Support - Temporary in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Assistant role. Highlight your relevant experience in administrative support, especially any work with case management or document preparation. We want to see how you fit into our team!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, be sure to showcase examples where you've successfully managed tasks that needed precision. Whether it's minute-taking or producing high-quality documents, let us know how you excelled in these areas.
Be Proactive in Your Approach: In your application, demonstrate your proactive nature. Share instances where you took the initiative to solve problems or improve processes. This will show us that you're ready to support our councillors and senior colleagues effectively.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hays
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with tasks like managing casework, producing documents, and supporting councillors. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since attention to detail is crucial for this position, prepare examples from your past experiences where you've successfully managed detailed tasks. Whether it’s minute-taking or document preparation, be ready to discuss how you ensure accuracy and quality in your work.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle multiple priorities. Think of scenarios where you had to manage competing deadlines or support a team under pressure. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the Scrutiny team or the council's operations. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you. It’s a great way to leave a lasting impression!
