At a Glance
- Tasks: Manage end-to-end billing for new deals and renewals while resolving discrepancies.
- Company: Fast-growing organisation with global expansion and a friendly team environment.
- Benefits: Hybrid working, potential for permanent position, and opportunity to shape processes.
- Other info: Great chance to improve operational efficiency and work with cross-functional teams.
- Why this job: Join a pivotal role in a dynamic team and support international growth.
- Qualifications: Experience in Billing Operations and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 € per year.
You'll be joining a fast-growing organisation undergoing significant global expansion. As part of a developing Billing Operations function, you'll play a key role in strengthening Order-to-Cash processes and supporting the company's ability to scale internationally.
As a Billing Operations Specialist, you will take ownership of end-to-end billing activities across new business, renewals, and amendments. Initially focused on UK transactions, the role will evolve to support a global portfolio. You'll work closely with cross-functional teams to ensure accurate invoicing, resolve billing issues, and drive improvements across systems and processes.
Key responsibilities:
- Manage end-to-end billing for new deals, renewals, and amendments
- Generate accurate, timely invoices aligned with contractual terms
- Reconcile billing data across multiple systems and resolve discrepancies
- Oversee monthly renewals and validate pricing, terms, and billing schedules
- Act as a primary contact for internal teams and customers on billing queries
- Work with Sales, Customer Success, Contracts, and Finance to ensure clean deal execution
- Highlight upstream data gaps and escalate risks with clear solutions
- Support process improvements, workflow standardisation, and system enhancements
- Build capability to support multi-region, multi-currency billing
- Provide additional support during month-end and quarter-end cycles
What you'll need to succeed:
- Strong experience in Billing Operations, Order-to-Cash, or finance operations
- Background in high-volume, complex billing environments
- Experience with SaaS or subscription billing is advantageous
- Confident using ERP systems (ideally NetSuite) and CRM tools such as Salesforce
- Strong Excel skills, including reconciliations and lookups
- High attention to detail and accuracy
- Strong problem-solving skills and the ability to manage competing priorities
- Confident communicator with the ability to challenge constructively
- Proactive, solutions-focused mindset
You'll join a growing global function at a pivotal stage, with the opportunity to shape processes, improve operational efficiency, and support international expansion. This role is offered on a temporary basis with a strong chance of becoming permanent, giving you the opportunity to secure a long-term position as the business continues to scale. The company offers hybrid working and a friendly team environment.
Billings Specialist employer: Hays
Join a dynamic and rapidly expanding organisation that values innovation and collaboration. As a Billings Specialist, you'll benefit from a supportive work culture that encourages professional growth and offers hybrid working options, allowing you to balance your career with personal commitments. With the chance to shape billing processes and contribute to international expansion, this role provides a meaningful opportunity to make a significant impact within a friendly team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Billings Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their billing processes and be ready to discuss how your experience aligns with their needs. Show them you're not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios related to billing operations. This will demonstrate your proactive mindset and ability to handle challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Billings Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Specialist role. Highlight your experience in billing operations and any relevant skills that match the job description. We want to see how you can contribute to our team!
Showcase Your Skills:Don’t forget to showcase your strong Excel skills and experience with ERP systems like NetSuite. We love seeing candidates who can demonstrate their problem-solving abilities and attention to detail.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. We appreciate a proactive, solutions-focused mindset!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Hays
✨Know Your Billing Basics
Make sure you brush up on your knowledge of billing operations and the Order-to-Cash process. Understand the key responsibilities of the role, like managing end-to-end billing and generating accurate invoices. This will help you speak confidently about how your experience aligns with what the company is looking for.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved billing discrepancies or improved processes in previous roles. The company values a proactive, solutions-focused mindset, so be ready to discuss specific challenges you've faced and how you tackled them.
✨Familiarise Yourself with Relevant Tools
If you have experience with ERP systems like NetSuite or CRM tools such as Salesforce, make sure to highlight this during your interview. If you're not familiar with these tools, do a bit of research beforehand to show your willingness to learn and adapt.
✨Communicate Clearly and Confidently
As a Billing Operations Specialist, you'll need to liaise with various teams and customers. Practice articulating your thoughts clearly and constructively challenging ideas when necessary. This will demonstrate your strong communication skills and ability to work collaboratively.
