Billing Manager (Legal Aid)

Reference: 4574430Job ID: 5233291Posted: 2026-11-11Closing date: 2027-02-10Location: LondonSalary: 65k (DOE) (per annum)Job type: PermanentWorking pattern: Full timeIndustry: Legal / Credit ControlCompany: HaysConsultant: Ben CourtHays office: London-City — 5th Floor, 107 Cheapside,Phone: +443330106213Email: Ben.Court@hays.comYour new companyAn established and growing law firm is looking to appoint an experienced Billing Manager to lead its billing function. This is a key position within the finance team, working closely with senior finance leadership and taking ownership of a busy billing operation covering Legal Aid, Legal Help, Inter Partes and private billing.Your new roleAs Billing Manager, you will lead a team of six and take responsibility for the end-to-end billing process, ensuring billing is completed accurately, efficiently and within agreed deadlines. You will oversee Legal Aid, Legal Help, Inter Partes and private billing, while driving WIP recovery and improving the conversion of WIP into billed fees and cash.You will also:Manage, support and develop the billing teamMonitor WIP, billing performance and key targetsWork closely with finance leadership to improve billing performanceProvide guidance across the firm on billing processes and queriesIdentify and implement process improvementsMaintain strong financial controls and ensure billing procedures are audit readyEnsure high service standards and strict month-end and year-end deadlines are metWhat you'll need to succeedYou will need a minimum of five years' legal billing experience alongside previous team management experience. Crucially, you must have hands-on experience across Legal Aid billing, Legal Help and Inter Partes billing. You will have strong knowledge of legal billing processes, WIP and ledger reconciliation, combined with the leadership skills to manage an established team. Knowledge of VAT, SRA Accounts Rules and GDPR is also required, while experience using Proclaim would be advantageous.What you'll get in returnThe opportunity to take ownership of an established legal billing functionManagement responsibility for a team of sixA varied billing environment spanning Legal Aid, Legal Help, Inter Partes and private billingDirect exposure to senior finance leadershipThe opportunity to drive process improvements and billing efficienciesSalary dependent on experienceWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #4574430 - Ben Court