At a Glance
- Tasks: Lead a dynamic billing team and drive excellence in financial operations.
- Company: Bristol-based business known for its collaborative culture and global success.
- Benefits: Flexible working, life assurance, private medical, and excellent pension.
- Other info: Join a diverse team that values collaboration and personal growth.
- Why this job: Make a real impact while shaping the financial heartbeat of a thriving firm.
- Qualifications: Experience in finance, leadership skills, and a client-first mindset.
The predicted salary is between 28800 - 48000 £ per year.
Your new company
You could be just the right applicant for this job Read all associated information and make sure to apply.
Bristol based business
Your new role
Driving performance, compliance and continuous improvement across a global billing function.We're looking for a confident, delivery-focused Billing Operations Manager to lead a blended onshore/offshore team and own the accuracy, integrity and efficiency of the end-to-end billing processes. You'll be the operational heartbeat of the function - ensuring deadlines are met, controls are tight, and service to the business is consistently high.What you'll lead
- Team leadership - Line management of 2 onshore and 5 offshore direct reports, setting standards, coaching for performance and building capability across both locations.
- 1:1 rhythm - Weekly touchpoints with the onshore team and offshore team lead to maintain alignment, unblock issues and drive accountability.
- KPI reporting - Monthly analysis and reporting of billing KPIs to the Global Head of Billing, highlighting trends, risks and improvement opportunities.
- Project delivery - Leading contract reviews, supporting a billing-system rewrite, and managing the onboarding of clients from new acquisitions.
- Regulatory compliance - Ensuring all billing activity adheres to relevant legislation, internal controls and audit requirements.
- Systems oversight - Managing accurate and timely exports from the billing system into the finance system.
- Training & development - Coaching and upskilling both onshore and offshore teams to strengthen process knowledge and quality.
- Month-end leadership - Acting as the lead for all billing-related month-end close activities, ensuring deadlines and standards are consistently met.
What you'll need to succeed
- Proven team leadership.
- Structured 1:1 management - Ability to run weekly check-ins that maintain alignment, unblock issues and keep delivery on track.
- KPI ownership - Strong analytical skills to interpret monthly KPIs, identify trends and report confidently to senior leadership.
- Project management capability - Demonstrable experience leading projects such as system upgrades, contract reviews or acquisition onboarding.
- Regulatory and compliance knowledge - Understanding of billing legislation, audit controls and compliance frameworks.
- Systems proficiency - Hands-on experience with billing platforms and ERP systems.
- Training and coaching skills - Ability to upskill teams, embed process knowledge and raise quality standards across locations.
- Month-end close experience - Confident leading billing-related month-end activities, ensuring accuracy and deadlines are met.
- Process improvement mindset - Ability to spot inefficiencies, tighten controls and streamline workflows.
- Stakeholder communication - Clear, credible communication with directors, offshore leads and cross-functional teams.
What you'll get in return
- Hybrid working
- Good salary
- Excellent benefits package
- Parking
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. xiskglj INDHAF
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be
Billing Manager in Newport employer: Hays
This Bristol-based business is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation within the finance team. Employees benefit from flexible working options, comprehensive health and life assurance packages, and ample opportunities for professional growth, all while contributing to the firm's global success in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who know the ins and outs of billing. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s values and culture. Show them you’re not just a fit for the role but also for their team. We want to see that you’re genuinely excited about making an impact!
✨Tip Number 3
Don’t shy away from showcasing your achievements! Bring data to the table that highlights your past successes in billing management. Numbers speak volumes, and we love seeing how you’ve driven efficiency and excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are ready to lead with impact in roles like Billing Manager.
We think you need these skills to ace Billing Manager in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Billing Manager role. Highlight your experience in finance and any leadership roles you've had. We want to see how you can inspire a team and drive billing excellence!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show your mastery of legal practice management systems and your ability to improve processes. We love a good story!
Be Personable:When writing your cover letter, let your personality shine through. We’re looking for someone with a client-first mindset and a collaborative spirit, so don’t be afraid to show us who you are and how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hays
✨Know Your Numbers
As a Billing Manager, you'll need to demonstrate your mastery of financial metrics. Brush up on key performance indicators (KPIs) relevant to billing operations and be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Your Leadership Style
This role requires you to inspire and manage a team. Prepare examples of how you've led teams through transformation, highlighting your coaching and mentoring skills. Be ready to discuss your approach to building strong relationships within your team and across the business.
✨Understand the Legal Landscape
Familiarise yourself with legal billing practices and eBilling platforms. Be prepared to discuss your experience with these systems and how you've refined workflows in previous positions. This will show that you're not just a manager but a hands-on expert in the field.
✨Emphasise Collaboration
The job involves partnering with various stakeholders. Think of examples where you've successfully collaborated with other departments or leaders to unify strategies. Highlight your client-first mindset and how it has influenced positive outcomes in your previous roles.
