At a Glance
- Tasks: Lead a dynamic billing team and drive excellence in financial operations.
- Company: Bristol-based business known for its collaborative culture and global success.
- Benefits: Flexible working, life assurance, private medical, and excellent pension.
- Other info: Join a diverse team that values collaboration and personal growth.
- Why this job: Make a real impact while shaping the financial heartbeat of a thriving firm.
- Qualifications: Proven finance experience and mastery of legal billing systems.
The predicted salary is between 36000 - 60000 £ per year.
Your new company
You could be just the right applicant for this job Read all associated information and make sure to apply.
Bristol based business
Your new role
Driving performance, compliance and continuous improvement across a global billing function.We're looking for a confident, delivery-focused Billing Operations Manager to lead a blended onshore/offshore team and own the accuracy, integrity and efficiency of the end-to-end billing processes. You'll be the operational heartbeat of the function - ensuring deadlines are met, controls are tight, and service to the business is consistently high.What you'll lead
- Team leadership - Line management of 2 onshore and 5 offshore direct reports, setting standards, coaching for performance and building capability across both locations.
- 1:1 rhythm - Weekly touchpoints with the onshore team and offshore team lead to maintain alignment, unblock issues and drive accountability.
- KPI reporting - Monthly analysis and reporting of billing KPIs to the Global Head of Billing, highlighting trends, risks and improvement opportunities.
- Project delivery - Leading contract reviews, supporting a billing-system rewrite, and managing the onboarding of clients from new acquisitions.
- Regulatory compliance - Ensuring all billing activity adheres to relevant legislation, internal controls and audit requirements.
- Systems oversight - Managing accurate and timely exports from the billing system into the finance system.
- Training & development - Coaching and upskilling both onshore and offshore teams to strengthen process knowledge and quality.
- Month-end leadership - Acting as the lead for all billing-related month-end close activities, ensuring deadlines and standards are consistently met.
What you'll need to succeed
- Proven team leadership.
- Structured 1:1 management - Ability to run weekly check-ins that maintain alignment, unblock issues and keep delivery on track.
- KPI ownership - Strong analytical skills to interpret monthly KPIs, identify trends and report confidently to senior leadership.
- Project management capability - Demonstrable experience leading projects such as system upgrades, contract reviews or acquisition onboarding.
- Regulatory and compliance knowledge - Understanding of billing legislation, audit controls and compliance frameworks.
- Systems proficiency - Hands-on experience with billing platforms and ERP systems.
- Training and coaching skills - Ability to upskill teams, embed process knowledge and raise quality standards across locations.
- Month-end close experience - Confident leading billing-related month-end activities, ensuring accuracy and deadlines are met.
- Process improvement mindset - Ability to spot inefficiencies, tighten controls and streamline workflows.
- Stakeholder communication - Clear, credible communication with directors, offshore leads and cross-functional teams.
What you'll get in return
- Hybrid working
- Good salary
- Excellent benefits package
- Parking
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. xiskglj INDHAF
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Billing Manager in Bath employer: Hays
Join a dynamic Bristol-based business that values precision and insight within its Finance team, where your role as a Billing Manager will not only allow you to lead a talented group but also make a significant impact on the firm's financial operations. With a collaborative culture, flexible working options, and a commitment to employee growth, this company offers a supportive environment that champions diversity and innovation, ensuring you thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who know the ins and outs of billing. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show off your expertise! When you get the chance to meet potential employers, be ready to discuss your experience with legal billing systems and how you've driven efficiency in past roles. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’re all about connecting talent with the right opportunities, and applying directly can give you an edge over the competition.
✨Tip Number 4
Prepare for interviews by brushing up on your data-driven decision-making skills. Be ready to share examples of how you've used KPIs to improve billing processes. It shows you're not just a manager, but a strategic thinker!
We think you need these skills to ace Billing Manager in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Billing Manager role. Highlight your experience in finance and any leadership roles you've had. We want to see how you can inspire a team and drive excellence!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples of how you've improved billing processes or led teams through transformation. We love seeing data-driven results that show your impact.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for billing and how you align with our values of collaboration and diversity. Let us know why you're the perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hays
✨Know Your Numbers
As a Billing Manager, you'll need to demonstrate your mastery of financial metrics. Brush up on key performance indicators (KPIs) relevant to billing operations and be ready to discuss how you've tracked and improved these in past roles.
✨Showcase Your Leadership Style
Prepare to talk about your experience leading teams through transformation. Think of specific examples where you inspired your team, set standards for accuracy, and drove service improvements. This will show that you're not just a manager, but a true leader.
✨Understand the Legal Landscape
Familiarise yourself with legal billing practices and eBilling platforms. Be prepared to discuss how you've navigated these systems in previous roles and how you can bring that expertise to the new company.
✨Emphasise Collaboration
This role requires partnering with various stakeholders. Think of examples where you've successfully collaborated with other departments or leaders to unify strategies. Highlight your client-first mindset and how it has helped build strong relationships.
