At a Glance
- Tasks: Ensure effective maintenance service and respond to tenant queries.
- Company: Established Housing Association in Belfast with a supportive environment.
- Benefits: Immediate start, potential for permanent role, and valuable experience.
- Other info: Great opportunity for career growth and exposure in the housing sector.
- Why this job: Join a key role in housing and make a difference in the community.
- Qualifications: 3rd level qualification or 2 years' experience in a similar role required.
The predicted salary is between 30000 - 40000 € per year.
Your new company
The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit a Maintenance Officer on a temporary contract basis for a period of c. 6 months with the possibility of further extension. It is envisaged that this role will be recruited by the Association on a permanent basis in due course. The Association has a portfolio which includes supported housing, housing for the elderly and general family accommodation.
Your new role
You will ensure the delivery of an effective response maintenance service which will include:
- Responding directly to tenant queries regarding maintenance requests and processing requests in accordance with the association's policy and procedures.
- Undertaking detailed inspection of void properties, bringing them back to a suitable standard within agreed timeframes.
- Monitoring contractor performance, ensuring conditions of contracts are complied with.
- Maintaining an effective filing and computerised diary system in respect of housing maintenance issues, updating property information and maintenance activity.
- Reviewing and authorising contractor payments.
What you'll need to succeed
To be considered for this role, you must possess:
- A 3rd level qualification or equivalent in a relevant subject with a minimum of 1 years' experience in a similar role. Alternatively, you should have a minimum of 2 years' experience in a similar role.
- Excellent customer service and communication skills.
- A good working knowledge of Microsoft Office packages, including Word, Excel and Outlook.
What you'll get in return
This role offers an immediate start and the opportunity to take up a key role with an established Housing Association based in Belfast. It is envisaged that this role will be recruited on a permanent basis in due course. The initial temporary contract role might interest an individual who is seeking a contract role, but it may also offer good exposure to the post for an individual interested in securing the role on a permanent basis.
What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Maintenance Officer (Housing Association) in Belfast employer: Hays
Join an established Housing Association in Belfast, where you will play a vital role in ensuring the delivery of effective maintenance services for a diverse portfolio, including supported housing and family accommodation. With a strong commitment to employee development and a supportive work culture, this organisation offers not only immediate opportunities but also the potential for permanent employment, making it an excellent choice for those seeking meaningful and rewarding work in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Officer (Housing Association) in Belfast
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Maintenance Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to maintenance roles. Think about your past experiences and how they relate to the job description. We want you to showcase your customer service skills and technical knowledge with confidence!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance of landing that Maintenance Officer gig! We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you.
We think you need these skills to ace Maintenance Officer (Housing Association) in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Officer role. Highlight your relevant experience and skills, especially in customer service and maintenance management. We want to see how you fit into our Housing Association's needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for what we do at StudySmarter.
Showcase Your Skills:Don’t forget to mention your proficiency with Microsoft Office and any other relevant tools. We’re looking for someone who can hit the ground running, so let us know how you’ve used these skills in past roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you understand the role of a Maintenance Officer and the specific responsibilities outlined in the job description. Brush up on your knowledge of maintenance processes, tenant communication, and contractor management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in similar roles. Think of specific examples where you've successfully handled maintenance requests or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Customer Service is Key
Since excellent customer service skills are crucial for this role, be ready to demonstrate how you've effectively communicated with tenants in the past. Share anecdotes that showcase your ability to resolve issues and maintain positive relationships, as this will resonate well with the interviewers.
✨Get Tech-Savvy
Familiarise yourself with Microsoft Office packages, especially Word, Excel, and Outlook, as these tools will be essential in your day-to-day tasks. If you can, prepare to discuss how you've used these applications in previous roles to manage maintenance records or communicate with contractors.
