At a Glance
- Tasks: Support a secure ICT environment and manage Microsoft cloud services.
- Company: Join a large, complex organisation in Northern Ireland.
- Benefits: Competitive salary with additional annual supplement and full-time contract.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact in ICT infrastructure and enhance your technical skills.
- Qualifications: HND in Computing or relevant experience in Infrastructure Support required.
The predicted salary is between 36122 - 36122 £ per year.
Senior ICT Infrastructure Analyst
I am recruiting for an experienced Senior ICT Infrastructure Analyst to join a large, complex organisation in Northern Ireland.
This is a hands-on role supporting a secure and reliable ICT environment across multiple locations, with a strong focus on server administration, networking, Microsoft cloud services and operational cyber security.
The Role
Key responsibilities will include
- Providing technical support and advice to users in person, by phone and by email.
- Diagnosing and resolving technical issues, documenting root causes and implementing preventative measures.
- Patching and maintaining Microsoft Windows Server environments running on Hyper-V 2019.
- Supporting and managing services within Microsoft Azure.
- Managing Microsoft Exchange 2016 or later, on-premises email and Microsoft 365 email services.
- Managing mailboxes, permissions and distribution lists.
- Administering Microsoft Active Directory and Microsoft cloud identity.
- Supporting in-house Microsoft applications, Dev Ops pipelines and Company Portal.
- Managing and configuring TCP/IP network equipment, including switches.
- Investigating system alerts and supporting the ongoing monitoring of cyber security controls.
- Supporting Microsoft Defender, Microsoft Sentinel and day-to-day operational cyber requirements.
- Contributing to disaster recovery and contingency planning.
- Supporting secure remote access, Windows 10 or later device configurations and smart devices.
- Building effective relationships with senior stakeholders and providing clear technical advice and guidance.
Essential Criteria
- Applicants must meet one of the following qualification and experience routes: Route 1
- A minimum of an HND in Computing or another discipline relevant to Information and Communications Technology; and
- At least one year's experience working in a challenging Infrastructure Support or Service Desk environment.
Courses must have a computing content of at least 50%. Relevant formal qualifications considered equivalent to, or higher than, an HND may also be accepted. Route 2
- At least three years' experience working in a challenging Infrastructure Support or Service Desk environment.
Relevant experience may include time completed as part of a work placement.
Technical Experience Applicants must also have at least one year's experience in one or more of the following areas: Microsoft Infrastructure
- Managing Microsoft Windows Server 2012 or later.
- Working within a Windows Hyper-V 2019 environment.
- Managing Microsoft Exchange 2016 or later.
- Supporting on-premises and Microsoft 365 email environments.
- Supporting Microsoft Azure.
- Experience with Microsoft Defender and Microsoft Sentinel.
Networking Support and administration of a TCP/IP-based network, including experience with at least two of the following:
- Remote access equipment
- Firewalls
- Switches
- Routers
- Additional Skills
Applicants should also be able to demonstrate
- The ability to analyse business requirements and develop logical solutions that meet customer needs.
- A proactive approach to improving work processes and service delivery.
- Strong interpersonal, verbal and written communication skills.
- The ability to explain technical concepts clearly to non-technical users.
- Strong planning and organisational skills, with the ability to manage a varied and unpredictable workload.
- The ability to deliver high-quality work in line with ICT standards and best-practice methods.
- The ability to work effectively as part of a team and influence people and resources to achieve agreed objectives.
If you meet the criteria and would like to find out more, please apply with an up-to-date CV or contact me directly for a confidential discussion.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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ICT Senior Infrastructure in Belfast employer: Hays
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StudySmarter Expert Advice🤫
We think this is how you could land ICT Senior Infrastructure in Belfast
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Create a personal project or case study relevant to the challenges Hays might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace ICT Senior Infrastructure in Belfast
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hays.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hays. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hays
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
