At a Glance
- Tasks: Engage with customers, introduce services, and secure new business through proactive calls.
- Company: Join a growing energy business with a community-focused approach in Inverness.
- Benefits: Opportunity for personal development, career progression, and being part of a supportive team.
- Other info: Be part of an ambitious company with a strong reputation for customer satisfaction.
- Why this job: Make a genuine impact while delivering exceptional customer service in a dynamic environment.
- Qualifications: Experience in outbound telesales and strong communication skills are essential.
The predicted salary is between 22050 - 26950 £ per year.
An exciting opportunity has arisen to join a growing energy business based in Inverness. Backed by an established and highly respected Scottish organisation with a longstanding reputation for delivering exceptional customer service, this innovative venture is focused on providing customers with a genuine alternative to the larger national suppliers. The organisation prides itself on offering a personal, community-focused approach, combining competitive energy solutions with trusted local support.
As the business continues to grow, they are seeking an enthusiastic and customer-focused Outbound Telesales Executive to play a key role in their continued success.
As an Outbound Telesales Executive, you will be responsible for engaging proactively with both existing and prospective customers, introducing the company's services and identifying opportunities to secure new business and retain existing customers. Working within a customer-focused sales environment, you will build strong relationships over the telephone, understand individual customer requirements and provide tailored solutions that meet their needs. You will also guide customers through contract renewals, maintain accurate records using CRM systems and manage a structured sales pipeline to ensure opportunities are effectively followed up. This is a consultative sales role where success is built on trust, relationship management and delivering an outstanding customer experience rather than purely high-volume sales activity.
To be successful in this role, you will have previous experience in outbound telesales, customer acquisition, retention or a similar sales-focused position. You will be confident communicating with customers over the telephone, with a natural ability to build rapport and establish trust quickly. You will be organised, proactive and comfortable managing multiple customer conversations and follow-up activities. Experience of CRM systems and working towards sales or retention targets would be advantageous. The successful candidate will enjoy delivering a personal service and share a commitment to integrity, customer satisfaction and supporting local communities.
In return, you will have the opportunity to join an ambitious and growing business at an exciting stage of its development. You will be part of a supportive and values-driven organisation with a strong reputation for customer service and the chance to make a genuine impact on future growth. This role also offers excellent opportunities for personal development and career progression as the business continues to expand.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Julie at Hays now on 01463 214282.
Telesales Executive in Beauly employer: Hays
Join a well-established ecological consultancy in Kent that prioritises work-life balance and professional development. With a collaborative team culture and a commitment to delivering high-quality ecological advice, this company offers meaningful career progression opportunities for ecologists. Enjoy flexible working arrangements and the chance to work on diverse projects across the South East and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive in Beauly
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Executive at Hays, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Hays. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Executive in Beauly
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Hays:When writing your cover letter, make sure to tailor your message specifically for Hays. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Hays
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Hays that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Hays that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Hays’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
