At a Glance
- Tasks: Manage customer orders, communicate updates, and support sales processes.
- Company: Dynamic company in Basingstoke with a focus on teamwork.
- Benefits: Competitive salary, full-time hours, and on-site parking.
- Other info: Immediate start available; great opportunity for career growth.
- Why this job: Join a fast-paced environment and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 34000 - 35000 £ per year.
Sales Administration / Order Processing
Our client is seeking a highly organised and commercially minded Sales Administrator to join their team in Basingstoke. This role is essential in supporting the sales function, ensuring customers receive an exceptional service experience from order placement through to delivery. Working closely with internal teams, suppliers, and customers, you will play a key part in maintaining accurate sales processes, managing order flow, and supporting the wider commercial team in achieving business targets.
Key Responsibilities
- Sales order processing - Manage and process customer orders accurately and efficiently.
- Customer communication - Act as a primary point of contact for customer updates, queries, and order progress.
- Supplier coordination - Liaise with third-party manufacturers to confirm lead times and ensure timely delivery.
- Internal sales support - Work closely with sales, service, and production teams to maintain smooth workflows.
- Data and record management - Maintain accurate documentation, order records, and shipment details.
- Reporting - Generate and share sales and order-related reports to support visibility and decision-making.
- Issue resolution - Identify delays or risks early and work with internal teams to resolve them quickly.
- Continuous improvement - Support quality and process improvement initiatives across the sales workflow.
About You
- Strong communicator with confidence, engaging across teams and with customers.
- Highly organised, able to manage multiple tasks and prioritise effectively.
- Detail-driven, ensuring accuracy in all documentation and processes.
- Proactive problem-solver, comfortable working in a fast-paced environment.
- Team-oriented, contributing positively to a collaborative working culture.
Desirable Experience
- Experience in Sales Administration, Operations, or Customer Service.
- Experience using ERP systems such as Sage 200.
- Understanding of order management or supply chain processes.
Working Arrangement
This role is fully office-based in Basingstoke, Monday to Friday. On-site presence is essential to support communication, collaboration, and fast-paced sales operations. Candidates must be available to start immediately or within one week.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Locations
Sales / Order Administrator in Basingstoke, Hampshire employer: Hays
Join a dynamic team in Basingstoke as a Sales Administrator, where your organisational skills and proactive approach will be valued in a supportive work culture. With opportunities for professional growth and a focus on continuous improvement, this role offers a rewarding environment where you can make a meaningful impact on customer satisfaction and business success. Enjoy the benefits of on-site parking and a collaborative atmosphere that fosters teamwork and communication.
