At a Glance
- Tasks: Coordinate engineers and manage service activities for a busy operations team.
- Company: Established engineering services business with a strong reputation in Northern Ireland.
- Benefits: £15.00 per hour, potential for permanent role, and excellent career progression.
- Other info: Opportunity for growth in a dynamic and collaborative workplace.
- Why this job: Join a supportive team and take on significant responsibilities in a fast-paced environment.
- Qualifications: Experience in operations coordination and strong organisational skills required.
The predicted salary is between 15 - 15 £ per hour.
Your new company
A well-established and growing engineering services business is seeking an Operations Assistant to join its busy operations team on an initial maternity cover contract.
With a strong reputation for delivering high-quality service to clients across Northern Ireland, the company offers a supportive working environment, genuine career development opportunities, and the potential for this role to become permanent for the right person.
Your new role
As Operations Assistant, you will play a key role in the day-to-day coordination of engineers and service activities, ensuring works are delivered efficiently and customers receive an excellent level of service.
You will be responsible for scheduling engineers, managing service requests, coordinating documentation and compliance requirements, and acting as a key point of contact for customers.
Key responsibilities will include
- Coordinating and scheduling engineers for service, maintenance, installation and repair works.
- Managing customer enquiries and providing updates on job progress.
- Processing service reports and completion documentation.
- Monitoring outstanding jobs and ensuring work is progressed in a timely manner.
- Coordinating compliance requirements, including Access NI applications and site-specific vetting.
- Maintaining accurate records within the job management system.
- Supporting operational processes to ensure high standards of service delivery.
- What you'll need to succeed
To be considered for this role, you will have
- Previous experience in an Operations Coordinator, Service Coordinator, Scheduler or similar administrative role.
- Experience coordinating field-based engineers or mobile workforces.
- Strong organisational and planning skills.
- Excellent communication and customer service abilities.
- The ability to manage multiple priorities in a fast-paced environment.
- High levels of accuracy and attention to detail.
- Good Microsoft Office skills.
- Experience using scheduling or job management software.
Experience within an engineering, maintenance, facilities management or technical services environment would be advantageous.
- What you'll get in return
- £15.00 per hour, (40 hours per week) equivalent to £31,200
- Maternity cover opportunity with a strong possibility of becoming permanent.
- Excellent career progression opportunities within a growing business.
- Supportive and collaborative team environment.
- Varied and fast-paced role with significant responsibility.
- What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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