At a Glance
- Tasks: Plan and coordinate repairs, ensuring efficient scheduling and customer satisfaction.
- Company: Dynamic London-based company focused on responsive repairs.
- Benefits: Competitive hourly rate, flexible work arrangement, and valuable experience.
- Other info: Opportunity for growth in a supportive team atmosphere.
- Why this job: Join a fast-paced environment and make a real difference in customer service.
- Qualifications: Experience in scheduling repairs and strong customer service skills required.
The predicted salary is between 20.4 - 20.4 £ per hour.
Our client, based in London is looking for an Area Planner to provide a high quality, planning and co-ordination service for Responsive Repairs. As the successful candidate you will provide effective planning of regional operative's diaries working closely with the regional operational team to support the achievement of operational KPIs.
You will also:
- Coordinate the efficient scheduling of maintenance repairs for operating needs and customer requirements within the area.
- Maintain the scheduling system and provide internal and external customers with timely and accurate information.
- Liaise with customer service colleagues in relation to appointments and updating of all systems when operatives report issues.
- Ensure that all written, electronic and telephone enquiries are answered and resolved effectively in accordance with agreed service standards and timescales.
- Work closely with the commercial team in relation to subcontractors purchase orders and variation orders to ensure continued value for money and commercial procedures are followed.
- Ensure compliance with GDPR regulations when processing customer data.
To be considered for the role you will need previous experience of scheduling repairs and also:
- Experience of working in a customer focused environment
- Experience of working within agreed performance targets
- Microsoft Office including Word and Excel.
- Ability to work in a fast-paced environment and under pressure.
Please click 'apply now' or contact me for more information.
Area Planner - Repairs employer: Hays
Join a dynamic team in London as an Area Planner - Repairs, where you will play a crucial role in ensuring efficient scheduling and high-quality service delivery. Our company fosters a supportive work culture that values collaboration and employee growth, offering flexible working arrangements with three days in the office and two days from home. With competitive pay and a focus on professional development, this is an excellent opportunity for those seeking meaningful employment in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Area Planner - Repairs
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Area Planner - Repairs
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Area Planner - Repairs in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Hays. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Hays
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Hays and demonstrate your readiness to engage with their systems right away.