At a Glance
- Tasks: Provide excellent service and support to learners, employers, and visitors.
- Company: Professional and welcoming organisation in Stoke-on-Trent.
- Benefits: Opportunity for temp to perm role with a supportive team.
- Why this job: Join a dedicated team and make a difference in people's lives.
- Qualifications: Strong communication skills and a friendly attitude.
The predicted salary is between 24000 - 36000 £ per year.
The tempo to the perma Receptionist Administrator role available in Stoke-on-Trent – apply now for a dynamic f Temp to Perm Reception Administrator role Stoke-on-Trent Immediate Start for the right candidate Your new company You’ll be joining a professional and welcoming organisation based in Stoke-on-Trent, where the focus is on delivering high-quality service and support to learners, employers, and visitors. This is a temporary to permanent opportunity, offering a chance to become a valued part of a dedicated administrative team. Your new role As a Receptionist Administrator, you will be the first point of contact for all visitors. Your responsibilities will include: Greeting and assisting visitors in a professional and friendly manner Managing phone calls, emails, post, and deliveries Maintaining a tidy and professional reception area Supporting the enrolment process for apprenticeships and training courses Maintaining accurate learner and employer records Preparing and distributing documents, letters, and reports Scheduling appointments, meetings, and room bookings Assisting with administrative tasks for marketing and events This role requires flexibility to work between 8:30am–5:00pm Monday to Thursday and 9:00am–3:00pm on Fridays, with occasional evening work as needed. What you\’ll need to succeed To be successful in this role, you’ll need:Previous experience in a reception or administrative roleExcellent communication and customer service skillsStrong organisational skills and attention to detailProficiency in Microsoft Office (Word, Excel, Outlook)Ability to prioritise tasks and meet deadlinesA friendly, approachable, and professional mannerDesirable but not essential:Experience in an education or training environmentFamiliarity with learner management systems or CRM software A clean DBS check will be required for this role. What you\’ll get in return Competitive hourly rate: £13.50 – £14.50 per hour, depending on experience Opportunity for the role to become permanent Supportive working environment with opportunities for development Flexible working hours with potential for part-time/job share arrangements Experience in a dynamic and impactful sector 4730148
Administrator/Receptionist employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/Receptionist
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, so make sure you look professional and polished. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Administrator/Receptionist role. We want to see how your skills can contribute to our high-quality service and support.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining our team in Stoke-on-Trent and how you can add value to our welcoming organisation.
Showcase Your Communication Skills: As an Administrator/Receptionist, communication is key. In your application, demonstrate your ability to communicate clearly and professionally, as this is crucial for supporting learners, employers, and visitors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity to join our dedicated team!
How to prepare for a job interview at Hays
✨Know the Company
Before your interview, take some time to research the organisation. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Dress the Part
As an Administrator/Receptionist, first impressions matter. Dress smartly and professionally for your interview. This shows respect for the company and indicates that you understand the importance of representing them well.
✨Prepare for Common Questions
Think about the typical questions you might be asked, such as your experience with customer service or how you handle difficult situations. Prepare specific examples from your past roles that demonstrate your skills and adaptability.
✨Showcase Your Communication Skills
In this role, effective communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. This will highlight your ability to interact well with learners, employers, and visitors, which is crucial for the position.