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- Tasks: Support office administration, handle customer queries, and manage data input.
- Company: Join a well-established business in Derby City Centre with a supportive team.
- Benefits: Enjoy a 35-hour work week with a competitive salary and close transport links.
- Why this job: Gain valuable experience in a dynamic environment while enhancing your customer service skills.
- Qualifications: Previous administrative experience is essential; insurance background is a plus but not required.
- Other info: This is a fully office-based role, Monday to Friday, 9am to 5pm.
The predicted salary is between 19200 - 33600 £ per year.
Working within a well-established business based in their Derby City Centre office, you will be supporting administration in a small team.
We are looking for an experienced candidate to support the general administration of the office:
- Dealing with customers over the phone with respect to queries, new business etc.
- Inputting data
- Packaging insurance renewals to send to customers
- Liaising with insurers on queries from customers
- Updating electronic records
- Working on internal systems
This is a fully office-based role, Monday-Friday, 9am-5pm. Close proximity to public transport. 35 hours a week.
To succeed in this role, you will come from an administrative background, possessing office experience and the ability to use systems. Your CV will demonstrate good customer service as well as strong administration. Desirable for the applicant to come from an insurance background but not essential.
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with the specific software and systems commonly used in office administration. This will not only boost your confidence but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills, especially in handling queries over the phone. Practising common scenarios can help you feel more prepared and demonstrate your ability to communicate effectively during the interview.
✨Tip Number 3
Research our company and the insurance industry to understand the context of the role better. Being knowledgeable about our business and its operations will impress us and show your genuine interest in the position.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview with us.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and customer service skills. Use specific examples from previous roles that demonstrate your ability to handle queries and manage data effectively.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your familiarity with office systems and any relevant experience in the insurance sector, even if it's not essential.
Highlight Relevant Skills: In your application, emphasise skills such as data input, communication, and teamwork. These are crucial for the role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital for an administrator.
How to prepare for a job interview at Hays
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Be prepared to discuss specific tasks you've handled, such as data input and customer service, as these are crucial for the role.
✨Demonstrate Customer Service Excellence
Since the role involves dealing with customers over the phone, be ready to share examples of how you've successfully managed customer queries in the past. This will show your potential employer that you can handle their clients effectively.
✨Familiarise Yourself with Insurance Processes
While an insurance background is not essential, having a basic understanding of insurance processes can set you apart. Research common terms and practices in the industry to demonstrate your initiative and willingness to learn.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, office culture, and expectations for the role to show your genuine interest in the position.