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- Tasks: Lead and coach teams to deliver innovative digital services for student support.
- Company: Join the University of the Arts London, a leader in creative education.
- Benefits: Enjoy competitive salary, generous leave, and family-friendly policies.
- Why this job: Make a real impact on students' lives while shaping the future of digital services.
- Qualifications: Experience in agile delivery and strong stakeholder management skills required.
- Other info: Be part of a dynamic team committed to social purpose and innovation.
The predicted salary is between 52977 - 71109 £ per year.
University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University’s mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress.
Digital & Technology at UAL is on an exciting journey, transitioning from a 'classic' IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL.
As a Delivery Manager, you will be responsible for the effective delivery of product developments within one of our key service areas, Student Support Services, by leading and coaching multi-disciplinary teams, supporting them to work in an agile, self-organising way. You will ensure defined customer needs are met and initiatives are delivered on time and to budget, whilst working with cross functional delivery teams and key stakeholders to deliver and embed change. You will take a service-oriented approach to the delivery of change and ensure the University’s service needs are met through the continued development of product roadmaps.
The Student Support Services team is responsible for digital services and products that provide students with access to information and support services, such as wellbeing and disability services. We welcome applications from experienced Delivery Managers who want to work for an organisation that is committed to social purpose and is growing to face new opportunities and challenges.
Experience- Experience of agile delivery across a large, complex enterprise environment, driving complex change initiatives through to completion.
- Strong stakeholder management experience with the ability to negotiate resources, prioritise requirements and communicate across a diverse audience.
- Experience of prioritising workloads across multiple projects, organising time and resources.
- Strong interpersonal and communication skills and the ability to lead, motivate and inspire a multidisciplinary team.
- Relevant Agile Practitioner or MSP Practitioner certifications.
UAL is a world-class University shaping the creative industries worldwide, with staff having access to a range of benefits, training and personal development to recognise and reward the contributions they make, as well as to encourage excellence, creativity and diversity, including:
- Competitive salary of £52,977 - £71,099 + 6% Market Supplement per annum, dependent on experience.
- 34 days annual leave plus public holidays.
- Generous, defined benefit pension scheme.
- Family-friendly policies, including 26 weeks of paid maternity or paternity leave.
Delivery Manager employer: Hays UK - University of the Arts London
Contact Detail:
Hays UK - University of the Arts London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those at UAL or similar institutions. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding UAL's mission and values. Show how your experience aligns with their goals, especially in delivering user-centred products. We want to see your passion for making a difference!
✨Tip Number 3
Practice your agile delivery stories! Be ready to share specific examples of how you've led teams through complex changes. We love hearing about real-life experiences that demonstrate your skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for passionate individuals who want to contribute to our social purpose.
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in agile delivery and stakeholder management. We want to see how your skills align with the role of Delivery Manager at UAL!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven complex change initiatives to completion. We love seeing quantifiable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can lead and inspire a multidisciplinary team, so show us your communication style and interpersonal skills!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Hays UK - University of the Arts London
✨Know Your Agile Stuff
Make sure you brush up on your agile methodologies. UAL is looking for someone who can lead multi-disciplinary teams in an agile environment, so be ready to discuss your experience with agile delivery and how you've driven complex change initiatives.
✨Stakeholder Management is Key
Prepare examples of how you've successfully managed stakeholders in the past. UAL values strong communication skills, so think about times when you've negotiated resources or prioritised requirements across diverse audiences.
✨Showcase Your Leadership Skills
Be ready to talk about how you've motivated and inspired teams. UAL wants a Delivery Manager who can lead effectively, so share specific instances where your leadership made a difference in project outcomes.
✨Align with UAL's Mission
Research UAL's commitment to social purpose and be prepared to discuss how your values align with theirs. Showing that you understand their mission and are passionate about contributing to it will set you apart from other candidates.
