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- Tasks: Create and sell amazing holidays while managing customer journeys from inquiry to follow-up.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, holiday discounts, and educational travel trips.
- Why this job: Be part of a supportive and motivational team that values your ideas and career growth.
- Qualifications: 1 year of experience in travel consultancy is preferred; passion for travel is essential.
- Other info: Consider our New to Travel Programme if you lack experience; we value work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
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If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel, we put people at the heart of everything we do, extending this to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development.
We are passionate about living our SMILE values:
Supportive
Motivational
Loyal
What makes a successful Travel Consultant?
You have at least 1 year’s experience as a Travel Consultant with exceptional customer service & communication skills.
You’re a driven team player aiming to achieve personal targets and contribute to the business growth.
You understand social media and will use it to promote offers, generate leads, and boost customer engagement.
As a Travel Consultant, your vibrant personality, outstanding customer service skills, and extensive destination knowledge will keep customers returning. You will create and sell incredible holidays worldwide, managing the customer journey from inquiry to post-travel follow-up. We believe booking a holiday should be as enjoyable as the adventure itself!
If you lack 1 year’s experience in a travel agency, consider our New to Travel Programme, a great way to join Hays Travel as a trainee. For Foreign Exchange roles, please visit our website.
So, what would you do as a Travel Consultant at Hays Travel?
You will build long-lasting relationships with customers, partners, and suppliers.
We take targets seriously but have fun achieving them! If you have a competitive streak and seek uncapped bonuses, your monthly and daily targets will guide you.
You will trust your knowledge and instincts in booking holidays. While considering customer suggestions, you will also recommend experiences that will amaze them.
Why should you really work for Hays Travel?
We value work-life balance and offer:
- Training programmes for personal and professional growth
- Recognition and promotion opportunities
- Educational travel trips
- Holiday booking discounts
- Uncapped earning potential
- Loyalty awards for milestones
- Recommend a friend bonus scheme
- Smile Rewards with daily & monthly incentives
Our environment is uplifting, driven by enthusiasm, positivity, and passion. If this sounds like you, apply now!
Hays Travel is committed to safeguarding all colleagues. As an accredited apprenticeship employer, we conduct DBS checks to ensure apprentice safety.
Data Security: You are responsible for securing all personal & business data and reporting breaches immediately.
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Travel Consultant - Wrexham employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - Wrexham
✨Tip Number 1
Familiarise yourself with the latest travel trends and popular destinations. This knowledge will not only help you in interviews but also demonstrate your passion for travel, which is crucial for a Travel Consultant role.
✨Tip Number 2
Engage with Hays Travel on social media platforms. By liking, sharing, and commenting on their posts, you can show your enthusiasm for the company and its values, making you stand out as a candidate.
✨Tip Number 3
Network with current or former employees of Hays Travel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss your previous customer service experiences in detail. Highlight specific examples where you went above and beyond to meet customer needs, as this aligns with Hays Travel's commitment to exceptional service.
We think you need these skills to ace Travel Consultant - Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Travel Consultant, focusing on customer service and communication skills. Mention any specific achievements or targets you've met in previous roles to demonstrate your capability.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for travel and aligns with Hays Travel's SMILE values. Share personal experiences that showcase your vibrant personality and how you can contribute to their team.
Showcase Social Media Skills: Since the role involves using social media to promote offers and engage customers, include examples of how you've successfully used social media in past roles. This could be through campaigns, posts, or customer interactions.
Highlight Teamwork and Target Achievement: Emphasise your ability to work as part of a team and your competitive nature. Provide examples of how you've contributed to team goals and achieved personal targets in previous positions.
How to prepare for a job interview at Hays Travel
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Demonstrate Customer Service Skills
Prepare examples that showcase your exceptional customer service abilities. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Travel Consultant role.
✨Familiarise Yourself with Social Media
Since social media plays a key role in promoting offers and engaging customers, be ready to discuss your experience with various platforms. Mention any strategies you've used to generate leads or boost engagement.
✨Emphasise Teamwork and Targets
Hays Travel values team players who can contribute to business growth. Be prepared to talk about your experience working in teams and how you’ve met or exceeded targets in previous roles.