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- Tasks: Help customers plan unforgettable holidays and manage bookings from start to finish.
- Company: Join Hays Travel, the UK's largest independent travel agency, known for its supportive culture.
- Benefits: Enjoy flexible hours, competitive pay, unlimited bonuses, and exciting travel discounts.
- Why this job: Be part of a vibrant team that values creativity and personal growth in the travel industry.
- Qualifications: 1 year of experience in travel consultancy preferred; strong customer service skills essential.
- Other info: Opportunities for training and career advancement available, plus a fun work environment.
The predicted salary is between 28800 - 43200 £ per year.
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Travel Consultant – South Woodham Ferrers, Chelmsford
Client: Hays Travel
Location:
Job Category: Other
–
EU work permit required: Yes
Job Reference:
c48720bed208
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
Job Description:
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Part-time and full-time positions available.
Competitive salary & unlimited bonus potential.
At Hays Travel, we put people at the heart of everything we do, including our customers and colleagues. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development.
We are passionate about creating memorable holidays and living our SMILE values: Supportive, Motivational, Loyal.
What makes a successful Travel Consultant?
- You have at least 1 year’s experience as a Travel Consultant with exceptional customer service & communication skills.
- You are a driven team player aiming to achieve personal targets and contribute to business growth.
- You have an understanding of social media to promote offers, generate sales leads, and engage customers.
Your vibrant personality, outstanding customer service skills, and destination knowledge will help keep our customers returning. You will create and sell holidays worldwide, managing the journey from initial enquiry to return.
If you lack 1 year’s experience, consider our New to Travel Programme or Foreign Exchange positions.
Your role as a Travel Consultant:
- Build long-lasting relationships with customers, partners, and suppliers.
- Meet targets with a focus on earning uncapped bonuses.
- Trust your knowledge and instincts in booking holidays, offering experiences that delight customers.
Why work for Hays Travel?
- Emphasis on work-life balance and personal growth.
- Training programmes, recognition, and promotion opportunities.
- Opportunities for travel, holiday discounts, and incentives.
- Recognition awards, referral bonuses, and a positive work environment.
We are committed to safeguarding and promoting the welfare of all colleagues, conducting necessary checks through the Disclosure and Barring Service (DBS).
Ensure all personal & business data are kept secure, reporting breaches immediately.
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Travel Consultant - South Woodham Ferrers employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - South Woodham Ferrers
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Loyal. During your interactions, whether in interviews or networking, demonstrate how you embody these values and how they align with your approach to customer service.
✨Tip Number 2
Leverage social media to showcase your passion for travel. Share your travel experiences, tips, and insights on platforms like Instagram or LinkedIn. This not only highlights your knowledge but also shows your ability to engage customers online, which is crucial for the role.
✨Tip Number 3
Network with current or former employees of Hays Travel. Reach out on professional platforms to gain insights about the company culture and expectations. This can provide you with valuable information that can help you stand out during the interview process.
✨Tip Number 4
Prepare to discuss specific travel experiences you've had and how they can enhance your role as a Travel Consultant. Being able to share personal stories will not only demonstrate your passion for travel but also your ability to connect with customers on a personal level.
We think you need these skills to ace Travel Consultant - South Woodham Ferrers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Travel Consultant, focusing on customer service and communication skills. Include any relevant achievements or targets you've met in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of the role. Mention how your vibrant personality and destination knowledge can contribute to Hays Travel's success.
Highlight Social Media Skills: Since the role requires an understanding of social media, emphasise any experience you have in promoting offers or engaging customers through these platforms. This will show your ability to generate sales leads.
Showcase Team Player Attitude: In your application, demonstrate your ability to work as part of a team. Provide examples of how you've contributed to team goals or supported colleagues in achieving targets.
How to prepare for a job interview at Hays Travel
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs. This will demonstrate that you genuinely care about creating memorable holidays.
✨Highlight Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Discuss specific situations where you went above and beyond to meet a customer's needs, as this aligns with the company's focus on customer satisfaction.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, be ready to discuss how you've collaborated with colleagues in the past. Share stories that showcase your ability to work well within a team to achieve common goals.
✨Familiarise Yourself with Social Media
As social media plays a key role in promoting offers and engaging customers, brush up on your knowledge of various platforms. Be prepared to discuss how you would use social media to generate sales leads and connect with potential clients.
