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- Tasks: Create and sell amazing holidays while building strong customer relationships.
- Company: Join the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a supportive work environment.
- Why this job: Be part of a vibrant team that values innovation, fun, and personal growth.
- Qualifications: 1 year of experience in travel consultancy with excellent customer service skills required.
- Other info: Opportunities for training, travel, and uncapped earnings await you!
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024? At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Travel Consultant?
- You have at least 1 years’ experience as a Travel Consultant with exceptional customer service & communication skills.
- You’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business.
- You’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement.
As a Travel Consultant, it’s your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
If you do not have 1 years’ experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant.
So, what would you, as a Travel Consultant at Hays Travel do?
- You will forge long-lasting relationships with our customers, partners and suppliers.
- We take our targets seriously, and we have fun with them! If you’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
- You trust your knowledge and instincts on booking holidays. While you can take in the customers’ suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend bonus scheme.
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Consultant - Brentwood employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - Brentwood
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values. Show how your personal values align with theirs during any interactions, whether in interviews or networking events. This will demonstrate that you are a good cultural fit for the company.
✨Tip Number 2
Leverage social media to showcase your passion for travel. Share your travel experiences, tips, and insights on platforms like Instagram or LinkedIn. This not only highlights your knowledge but also shows your ability to engage with potential customers.
✨Tip Number 3
Network with current or former employees of Hays Travel. Reach out on professional platforms to gain insights about the company culture and expectations. This can provide you with valuable information to tailor your approach when applying.
✨Tip Number 4
Prepare to discuss specific travel destinations and experiences during interviews. Being knowledgeable about popular holiday spots and trends will show your expertise and enthusiasm for the role, making you a more attractive candidate.
We think you need these skills to ace Travel Consultant - Brentwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Travel Consultant, focusing on your customer service skills and any relevant achievements. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of Hays Travel's values. Mention specific experiences that illustrate your ability to forge relationships and achieve targets.
Showcase Social Media Skills: Since the role requires an understanding of social media, include examples of how you've used social media in previous roles to promote offers or engage with customers. This will show your initiative and creativity.
Highlight Teamwork and Drive: Emphasise your ability to work as part of a team while also being driven to meet personal targets. Provide examples of how you've contributed to team success in past roles, aligning with Hays Travel's focus on collaboration and growth.
How to prepare for a job interview at Hays Travel
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs. This will demonstrate that you truly align with the company's values.
✨Highlight Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Discuss specific situations where you went above and beyond to meet a customer's needs, as this is crucial for a Travel Consultant.
✨Demonstrate Team Spirit
Since being a team player is essential, be ready to discuss how you've collaborated with colleagues in the past. Share instances where teamwork led to achieving targets or enhancing customer satisfaction.
✨Familiarise Yourself with Social Media
As social media plays a role in promoting offers and engaging customers, be prepared to talk about your experience with it. Mention any strategies you've used to generate sales leads or boost engagement in previous positions.
