At a Glance
- Tasks: Help customers plan and book their dream holidays while driving sales through social media.
- Company: Join a successful travel consultancy with a focus on exceptional customer service.
- Benefits: Enjoy a competitive salary, unlimited bonus potential, and flexible part-time hours.
- Why this job: Be part of a dynamic team that values customer relationships and offers exciting promotional events.
- Qualifications: Experience in travel consulting and excellent communication skills are essential.
- Other info: This role is perfect for those who love travel and want to make a difference in customers' experiences.
Competitive salary with unlimited bonus potential. This is a part time vacancy- 22.5 Hours We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers’ needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication s…
Travel Consultant - Aberdeen employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - Aberdeen
✨Tip Number 1
Familiarize yourself with popular travel destinations and current trends in the travel industry. This knowledge will not only help you in conversations with potential employers but also demonstrate your passion for travel.
✨Tip Number 2
Engage with the company's social media platforms. By liking, sharing, and commenting on their posts, you can show your enthusiasm for the brand and its offerings, which may catch the attention of hiring managers.
✨Tip Number 3
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss specific examples of how you've provided exceptional customer service in the past. Highlighting your experience in building relationships and meeting customer needs will align well with the job requirements.
We think you need these skills to ace Travel Consultant - Aberdeen
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience as a Travel Consultant. Detail your product knowledge and any specific achievements in customer service that demonstrate your ability to meet customers' needs.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've effectively communicated with customers in the past. This could include instances where you successfully resolved issues or provided exceptional service.
Demonstrate Teamwork: As the role involves working as part of a team, include examples of how you've collaborated with colleagues to achieve sales targets or improve customer satisfaction. Highlight any specific contributions you made to team success.
Engagement with Social Media: Since the job requires using social media to promote offers, mention any experience you have in leveraging social media for business purposes. Discuss how you've engaged customers online and generated leads through these platforms.
How to prepare for a job interview at Hays Travel
✨Showcase Your Product Knowledge
Make sure to highlight your experience and knowledge of travel products during the interview. Be prepared to discuss popular destinations, travel trends, and any personal travel experiences that can demonstrate your expertise.
✨Demonstrate Exceptional Customer Service Skills
Since customer service is at the forefront of this role, prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will show your potential employer that you prioritize customer satisfaction.
✨Engage with Social Media Strategies
Discuss your familiarity with using social media for business purposes. Share any previous experiences where you successfully promoted offers or engaged customers through social platforms, as this is a key responsibility of the role.
✨Prepare for Team Dynamics
Be ready to talk about your experience working in teams. Highlight how you contribute to team goals and how you can help drive sales collectively. This will demonstrate your ability to collaborate effectively within their team environment.