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- Tasks: Create and sell amazing holidays while building lasting relationships with customers.
- Company: Join the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy competitive salary, unlimited bonuses, discounts on holidays, and a strong work-life balance.
- Why this job: Turn your passion for travel into a rewarding career with uncapped earning potential.
- Qualifications: Experience in travel consultancy and exceptional customer service skills are preferred.
- Other info: Dynamic training programmes available for newcomers to the travel industry.
The predicted salary is between 36000 - 60000 £ per year.
If you\’re passionate about travel, why not come and work at Travel Weekly\’s Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK\’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Travel Consultant?
- You have at least 1 years\’ experience as a Travel Consultant with exceptional customer service & communication skills
- You\’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business
- You\’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement
- As a Travel Consultant, it\’s your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers\’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself
If you do not have 1 years\’ experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant, see: or alternatively to find out about our Foreign Exchange positions please visit
So, what would you, as a Travel Consultant at Hays Travel do?
- You will forge long-lasting relationships with our customers, partners and suppliers.
- We take our targets seriously, and we have fun with them If you\’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
- You trust your knowledge and instincts on booking holidays. While you can take in the customers\’ suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
There\’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally
- Strong recognition and promotion opportunities
- Opportunities to travel on educational trips
- Discounts on booking your own holidays
- Uncapped earning potential
- Health care plan
- Eyecare vouchers
- Shopping discounts
- Loyal service awards to celebrate important milestones
- Recommend a friend bonus scheme
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives
- A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Consultant employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Hays Travel's values and mission. This way, you can show how your vibe aligns with their SMILE values and make a lasting impression.
✨Tip Number 2
Practice your pitch! Be ready to share your travel experiences and how they’ve shaped your customer service skills. We want to hear about those moments when you went above and beyond for a client!
✨Tip Number 3
Leverage social media! Use platforms like LinkedIn to connect with current employees or follow Hays Travel. Engaging with their content can help you stand out and show your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Hays Travel!
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your understanding of customer needs. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing holiday experiences.
Highlight Your Customer Service Skills: Make sure to emphasise your exceptional customer service and communication skills in your application. Use specific examples from your past experiences to demonstrate how you've gone above and beyond for customers. Remember, we value those who can build strong relationships!
Be Creative and Innovative: Don’t be afraid to show off your creative side! If you have ideas on how to promote offers or engage with customers through social media, share them in your application. We love innovative thinkers who can bring fresh ideas to the table.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to make your application stand out. Let’s get started on this exciting journey together!
How to prepare for a job interview at Hays Travel
✨Know Your Destinations
Brush up on your knowledge of popular travel destinations and current trends in the travel industry. Be ready to share your personal experiences and recommendations, as this will showcase your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for clients, as this aligns perfectly with the values of Hays Travel.
✨Be Social Media Savvy
Familiarise yourself with how social media can be used in the travel industry. Think of ways you could promote offers or engage customers online, and be ready to discuss these ideas during your interview.
✨Embrace the SMILE Values
Understand and embody the SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Prepare to discuss how you can contribute to a positive work environment and how these values resonate with your own work ethic.
