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- Tasks: Lead a dynamic team, drive sales, and inspire excellence in a vibrant travel agency.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised for its supportive culture.
- Benefits: Enjoy competitive salary, unlimited bonuses, travel discounts, and a strong work-life balance.
- Why this job: Make a real impact in the travel industry while developing your leadership skills.
- Qualifications: 2 years of travel sales experience and proven leadership abilities required.
- Other info: Be part of a community-focused team with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Branch Manager?
- You lead from the front and by example. You have great leadership skills and experience of working in a team, leading and coaching your colleagues.
- You have 2 years travel sales experience and supervising a team under your belt.
- You achieve your own sales targets and drive your team to achieve their individual targets.
- Your exceptional communication and customer service skills are at the forefront of your day-to-day.
- You love numbers and are able to stay on top of the branch’s sales and targets.
- You are enthusiastic, optimistic and committed to contribute to the growth of the business.
- You take a keen interest in the development of colleagues to maximise job satisfaction, performance, and talent succession.
So, what does a Branch Manager at Hays Travel do in a day?
- Be a true role model for your team as a trusted and inspiring leader who meets targets, continuously strives for excellence and delivers great service.
- Lead the overall profitability of your branch by maximising all sales to the fullest potential, exceeding targets wherever possible.
- Enable the effective day-to-day operation of your branch and foreign exchange bureau.
- Increase the exposure of your branch through new business leads and maximise the use of social media to promote offers, generating customer engagement and sales.
- Oversee and support your team’s performance, supporting areas for development to achieve maximum productivity whilst ensuring colleague motivation and morale is at its best.
- Act as a figurehead within the local community, attending all promotional activities and events that will boost your branch performance and impact exposure.
- Assist in the recruitment of colleagues into your branch, including apprentices - you will ensure their development is tailored to their talent progression.
Why should you really work for Hays Travel?
- There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance.
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend bonus scheme.
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Branch Manager - Southampton Bitterne Rd employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Southampton Bitterne Rd
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or achieved sales targets. Being able to share these experiences will demonstrate your capability as a Branch Manager and make you stand out.
✨Tip Number 3
Network like a pro! Attend local events or connect with current employees on LinkedIn. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining Hays Travel and being part of our amazing team.
We think you need these skills to ace Branch Manager - Southampton Bitterne Rd
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your experiences and how they’ve shaped your desire to work in this industry. We want to see that you’re not just looking for a job, but that you genuinely care about making dream holidays come true.
Highlight Your Leadership Skills: As a Branch Manager, you’ll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you’ve motivated others or achieved targets together. We’re looking for someone who can inspire and uplift their colleagues!
Be Numbers Savvy: Since you’ll be managing sales targets, it’s important to demonstrate your comfort with numbers. Include any relevant achievements or experiences where you’ve successfully driven sales or improved performance. We love seeing candidates who are results-oriented!
Tailor Your Application: Make sure your application is tailored to us at Hays Travel. Use our SMILE values as a guide and reflect on how you embody these traits. Personalising your application shows that you’ve done your homework and are genuinely interested in joining our team. Don’t forget to apply through our website!
How to prepare for a job interview at Hays Travel
✨Know Your Numbers
As a Branch Manager, you'll need to be on top of sales targets and branch performance. Brush up on your financial knowledge and be ready to discuss how you've driven sales in the past. Bring specific examples of how you’ve exceeded targets or improved team performance.
✨Showcase Your Leadership Style
Leadership is key for this role, so think about your approach to managing and motivating a team. Prepare to share stories that highlight your coaching skills and how you've supported colleagues in their development. Be ready to explain how you lead by example and foster a positive work environment.
✨Emphasise Customer Service Excellence
Hays Travel values exceptional customer service, so come prepared with examples of how you've gone above and beyond for customers. Think about situations where your communication skills made a difference and how you’ve handled challenging customer interactions.
✨Engage with Their Values
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. During the interview, weave these values into your responses to demonstrate that you align with their culture. Show enthusiasm for contributing to a supportive and innovative team environment.
