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For Companies At a Glance
- Tasks: Create and sell amazing holidays while building lasting relationships with customers.
- Company: Join the UK's largest independent travel agency, recognised as a top workplace.
- Benefits: Unlimited bonus potential, travel discounts, and a strong focus on work-life balance.
- Why this job: Turn your passion for travel into a rewarding career with exciting opportunities.
- Qualifications: 1 year of travel consultancy experience and excellent customer service skills.
- Other info: Dynamic training programmes and a supportive team environment await you.
The predicted salary is between 36000 - 60000 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Full time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Travel Consultant?
- You have at least 1 years’ experience as a Travel Consultant with exceptional customer service & communication skills.
- You’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business.
- You’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement.
As a Travel Consultant, it’s your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
If you do not have 1 years’ experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant.
So, what would you, as a Travel Consultant at Hays Travel do?
- You will forge long-lasting relationships with our customers, partners and suppliers.
- We take our targets seriously, and we have fun with them! If you’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
- You trust your knowledge and instincts on booking holidays. While you can take in the customers’ suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
- There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance.
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend bonus scheme.
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Consultant - Newark in Nottingham employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - Newark in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Hays Travel's values and mission. Show us how your personality aligns with our SMILE values – being supportive, motivational, innovative, loyal, and excellent will definitely catch our eye!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience as a Travel Consultant and demonstrate your exceptional customer service skills with confidence.
✨Tip Number 3
Show off your social media savvy! Be ready to discuss how you can use social media to promote offers and engage customers. We love innovative ideas, so don’t hold back on sharing your thoughts during the interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Hays Travel. Don’t miss out on the chance to be part of something amazing!
We think you need these skills to ace Travel Consultant - Newark in Nottingham
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your understanding of customer needs. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing holiday experiences.
Highlight Your Customer Service Skills: Make sure to emphasise your exceptional customer service skills in your application. Use specific examples from your past experiences to demonstrate how you've gone above and beyond for customers. Remember, we value those who can build strong relationships and keep our clients coming back!
Be Creative and Innovative: Don’t be afraid to showcase your creativity in your application! Whether it’s through unique ideas for promoting travel offers or innovative ways to engage with customers on social media, we love fresh perspectives. Show us how you can contribute to our supportive and motivational environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our fantastic company culture there!
How to prepare for a job interview at Hays Travel
✨Know Your Destinations
Brush up on your knowledge of popular travel destinations and current trends in the travel industry. Be ready to share your personal experiences and recommendations, as this will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this aligns perfectly with Hays Travel's commitment to putting people at the heart of everything they do.
✨Demonstrate Your Team Spirit
Hays Travel values team players, so be sure to highlight your ability to work collaboratively. Share instances where you contributed to a team goal or supported colleagues, showcasing your supportive and motivational nature.
✨Engage with Social Media
Familiarise yourself with how social media can be used in the travel industry. Be prepared to discuss how you would leverage platforms to promote offers and engage customers, as this is a key aspect of the role and shows your innovative thinking.
