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- Tasks: Deliver exceptional customer service and manage foreign exchange operations.
- Company: Join the UK's largest independent travel agency, Hays Travel.
- Benefits: Competitive salary, unlimited bonuses, discounts on holidays, and health care plan.
- Why this job: Combine your passion for travel with a rewarding career in foreign exchange.
- Qualifications: Customer-focused, organised, and confident in handling cash.
- Other info: Enjoy a supportive work environment with strong career development opportunities.
The predicted salary is between 24000 - 32000 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Part-time (15 hours)
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes for a successful Foreign Exchange Consultant?
- You thrive on delivering exceptional customer service and building lasting relationships.
- You are passionate about the travel industry.
- You have a customer-focused approach to work towards and achieve individual sales targets.
- You are organised in your tasks and your time.
- You’re confident in handling cash on a day-to-day basis.
So, what does a Foreign Exchange Consultant at Hays Travel do in a day?
- You will ensure the effective daily operation of the bureau with the goal of profitability.
- You’re driven to achieve foreign exchange targets, including set KPI’s.
- Your upselling skills will ensure a customer benefits from our foreign exchange services.
- Increase the exposure of bureau and developing new business leads by using social media to promote offers and generate customer engagement.
- You will be responsible for stock levels of foreign currency.
- You are responsible for the security of the bureau - minimising risk, mitigating errors and accurately reconciling cash.
- As a Foreign Exchange Consultant, your role is not limited to the trade of currency. You will play an active role in the operations of the branch and support your colleagues with administrative duties.
- You will take an active part in working with our award-winning Learning & Development team throughout your journey.
Why should you really work for Hays Travel?
- There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally
- Strong recognition and promotion opportunities
- Discounts on booking your own holidays
- Uncapped earning potential
- Health care plan
- Eyecare vouchers
- Shopping discounts
- Loyal service awards to celebrate important milestones
- Recommend a friend scheme
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives
- A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Foreign Exchange Consultant - Glengormley in Newtownabbey employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant - Glengormley in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Hays Travel's values and mission. Show us how you embody those SMILE values in your past experiences. It’ll make you stand out as a candidate who truly fits in!
✨Tip Number 2
Practice your upselling skills! Since the role involves promoting foreign exchange services, think of creative ways to pitch these to potential customers. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Leverage social media! Use platforms like LinkedIn to connect with current employees at Hays Travel. Ask them about their experiences and any tips they might have for your application process. Networking can give you an edge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Hays Travel!
We think you need these skills to ace Foreign Exchange Consultant - Glengormley in Newtownabbey
Some tips for your application 🫡
Show Your Passion for Travel: Let your love for travel shine through in your application! Share any personal experiences or adventures that highlight your enthusiasm for the industry. We want to see how you connect with our mission at Hays Travel.
Highlight Customer Service Skills: Since we’re all about exceptional customer service, make sure to showcase your experience in this area. Use specific examples of how you've built relationships and met customer needs in previous roles. It’s all about making those connections!
Be Organised and Clear: When writing your application, keep it organised and easy to read. Use clear headings and bullet points where necessary. We appreciate a well-structured application that reflects your organisational skills—just like we do in our daily operations!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there. We can’t wait to hear from you!
How to prepare for a job interview at Hays Travel
✨Know Your Stuff About Travel
Brush up on your travel knowledge! Familiarise yourself with popular destinations, currency exchange rates, and current travel trends. This will not only show your passion for the industry but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a tricky issue. This aligns perfectly with the role's focus on building lasting relationships.
✨Demonstrate Your Organisational Skills
Since the job requires being organised, think of ways you've managed your time effectively in previous roles. Be ready to discuss how you prioritise tasks and handle multiple responsibilities, especially in a busy environment like a travel agency.
✨Be Ready to Talk Numbers
As a Foreign Exchange Consultant, you'll be working with cash and sales targets. Brush up on basic financial concepts and be prepared to discuss how you've met or exceeded sales goals in the past. This will show you're confident in handling cash and achieving KPIs.