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- Tasks: Create and sell amazing holidays while building lasting relationships with customers.
- Company: Join the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy competitive salary, unlimited bonuses, discounts on holidays, and a strong work-life balance.
- Why this job: Turn your passion for travel into a rewarding career with uncapped earning potential.
- Qualifications: Experience in travel consultancy and excellent customer service skills are essential.
- Other info: Opportunities for personal growth, training, and exciting educational trips await you.
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Travel Consultant?
- You have at least 1 years’ experience as a Travel Consultant with exceptional customer service & communication skills.
- You’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business.
- You’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement.
As a Travel Consultant, it’s your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
If you do not have 1 years’ experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant.
So, what would you, as a Travel Consultant at Hays Travel do?
- You will forge long-lasting relationships with our customers, partners and suppliers.
- We take our targets seriously, and we have fun with them! If you’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
- You trust your knowledge and instincts on booking holidays. While you can take in the customers’ suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
- There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance.
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend bonus scheme.
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Consultant - Newcastle in Newcastle upon Tyne employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - Newcastle in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture before your interview. Hays Travel values support, motivation, innovation, loyalty, and excellence. Show us how you embody these SMILE values in your previous roles!
✨Tip Number 2
Prepare to discuss your travel experiences and how they can enhance customer service. We love candidates who can share personal stories that connect with our customers' journeys.
✨Tip Number 3
Don’t forget to showcase your social media savvy! We’re looking for someone who can use platforms to promote offers and engage with customers, so bring examples of your past successes.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Travel Consultant - Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your desire to help others create their dream holidays. We want to see that spark!
Highlight Your Customer Service Skills: Make sure to emphasise your exceptional customer service skills in your application. Use specific examples of how you've gone above and beyond for customers in the past. We value those who can build strong relationships!
Be Creative and Innovative: Don’t be afraid to showcase your innovative thinking! Mention any unique ideas you have for promoting travel offers or engaging with customers on social media. We love fresh perspectives that can help us grow!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Hays Travel
✨Know Your Destinations
Brush up on your knowledge of popular travel destinations and current trends in the travel industry. Being able to discuss specific locations, activities, and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Highlight how you resolved issues or went above and beyond for clients, as this aligns perfectly with Hays Travel's commitment to putting people at the heart of everything they do.
✨Embrace the SMILE Values
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Think of ways you can demonstrate these values in your responses during the interview, showing that you’re a great fit for their team culture.
✨Be Ready to Discuss Social Media
Since social media plays a key role in promoting offers and engaging customers, be prepared to discuss your understanding of various platforms. Share any relevant experience you have in using social media for marketing or customer engagement, as this will highlight your innovative thinking.
