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- Tasks: Lead a dynamic team, drive sales, and inspire excellence in a vibrant travel agency.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised for its supportive culture.
- Benefits: Enjoy competitive salary, unlimited bonuses, travel discounts, and a strong work-life balance.
- Why this job: Make a real impact in the travel industry while developing your leadership skills.
- Qualifications: 2 years of travel sales experience and strong leadership abilities required.
- Other info: Opportunities for personal growth, community engagement, and exciting travel experiences await!
The predicted salary is between 36000 - 60000 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Branch Manager?
- You lead from the front and by example. You have great leadership skills and experience of working in a team, leading and coaching your colleagues.
- You have 2 years travel sales experience and supervising a team under your belt.
- You achieve your own sales targets and drive your team to achieve their individual targets.
- Your exceptional communication and customer service skills are at the forefront of your day-to-day.
- You love numbers and are able to stay on top of the branch’s sales and targets.
- You are enthusiastic, optimistic and committed to contribute to the growth of the business.
- You take a keen interest in the development of colleagues to maximise job satisfaction, performance, and talent succession.
If you do not have 2 years’ experience of working in a travel agency, then please check out our New to Travel opportunities which is a fantastic way to join Hays Travel.
So, what does a Branch Manager at Hays Travel do in a day?
- Be a true role model for your team as a trusted and inspiring leader who meets targets, continuously strives for excellence and delivers great service.
- Lead the overall profitability of your branch by maximising all sales to the fullest potential, exceeding targets wherever possible.
- Enable the effective day-to-day operation of your branch and foreign exchange bureau.
- Increase the exposure of your branch through new business leads and maximise the use of social media to promote offers, generating customer engagement and sales.
- Oversee and support your team’s performance, supporting areas for development to achieve maximum productivity whilst ensuring colleague motivation and morale is at its best.
- Act as a figurehead within the local community, attending all promotional activities and events that will boost your branch performance and impact exposure.
- Assist in the recruitment of colleagues into your branch, including apprentices - you will ensure their development is tailored to their talent progression.
Why should you really work for Hays Travel?
- There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance.
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend bonus scheme.
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Branch Manager - Musselburgh employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Musselburgh
✨Tip Number 1
Get to know the company culture before your interview. Check out Hays Travel's social media and website to see how they live their SMILE values. This will help you connect with the team and show you're a great fit!
✨Tip Number 2
Prepare some examples of how you've led a team or achieved sales targets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your leadership skills and experience effectively.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm for the role by asking about team dynamics, growth opportunities, and how they celebrate success. It’s a great way to engage and leave a lasting impression.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about the role and gives you a chance to showcase your personality. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Branch Manager - Musselburgh
Some tips for your application 🫡
Show Your Passion for Travel: Let your love for travel shine through in your application! Share any personal experiences or stories that highlight why you’re excited about the travel industry and how it aligns with our SMILE values.
Highlight Leadership Skills: As a Branch Manager, leadership is key. Make sure to showcase your experience in leading teams, coaching colleagues, and achieving sales targets. Use specific examples to demonstrate how you've inspired others in your previous roles.
Be Numbers Savvy: We love numbers, so don’t shy away from sharing your achievements in sales and targets. Include any metrics or figures that illustrate your success in driving sales and managing branch performance.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Hays Travel
✨Know Your SMILE Values
Before the interview, make sure you understand Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Think of examples from your past experiences that demonstrate how you've embodied these values in your work. This will show that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead by example. Prepare to discuss your leadership style and provide specific examples of how you've successfully coached and motivated a team in the past. Highlight any achievements where your leadership directly contributed to meeting or exceeding sales targets.
✨Be Numbers Savvy
Since the role involves staying on top of sales and targets, brush up on your numerical skills. Be ready to discuss how you've used data to drive performance in previous roles. You might even want to bring along some metrics or results that showcase your ability to achieve and exceed targets.
✨Engage with Community and Social Media
Hays Travel values community engagement and social media presence. Think about how you've previously increased exposure for a business or branch. Prepare ideas on how you could leverage social media to promote offers and engage customers, as this will demonstrate your innovative thinking and commitment to growth.
