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- Tasks: Create and sell amazing holidays while building lasting relationships with customers.
- Company: Join the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy competitive salary, unlimited bonuses, discounts on holidays, and a strong work-life balance.
- Why this job: Turn your passion for travel into a rewarding career with uncapped earning potential.
- Qualifications: 1+ years as a Travel Consultant with excellent customer service and communication skills.
- Other info: Dynamic team environment with opportunities for personal growth and exciting travel experiences.
The predicted salary is between 36000 - 60000 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Travel Consultant?
- You have at least 1 years’ experience as a Travel Consultant with exceptional customer service & communication skills.
- You’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business.
- You’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement.
As a Travel Consultant, it’s your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
So, what would you, as a Travel Consultant at Hays Travel do?
- You will forge long-lasting relationships with our customers, partners and suppliers.
- We take our targets seriously, and we have fun with them! If you’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
- You trust your knowledge and instincts on booking holidays. While you can take in the customers’ suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
- There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance.
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend bonus scheme.
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Consultant - Hamilton employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - Hamilton
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Hays Travel's values and mission. Show us how your passion for travel aligns with our SMILE values – that’ll definitely make you stand out!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We love hearing about those experiences, so be ready to share them during your chat with us.
✨Tip Number 3
Leverage social media! If you’ve got a knack for promoting travel deals or engaging with customers online, let us know. Show us how you can use these platforms to boost sales and connect with our clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Hays Travel!
We think you need these skills to ace Travel Consultant - Hamilton
Some tips for your application 🫡
Show Your Passion for Travel: Let your love for travel shine through in your application! Share your personal experiences and how they’ve shaped your understanding of customer needs. We want to see that you’re not just applying for a job, but that you genuinely care about creating amazing holiday experiences.
Highlight Your Customer Service Skills: Since we put people at the heart of everything we do, it’s crucial to showcase your exceptional customer service skills. Use specific examples from your past roles to demonstrate how you’ve gone above and beyond for customers. This will help us see how you align with our SMILE values!
Be Creative with Social Media: We love innovative thinking, so don’t hesitate to mention how you’ve used social media to engage customers or promote offers. Whether it’s a clever post or a successful campaign, show us how you can leverage these platforms to boost sales and customer engagement.
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for all the exciting opportunities we have at Hays Travel. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hays Travel
✨Know Your Destinations
Brush up on your knowledge of popular travel destinations and current trends in the travel industry. Be ready to share your personal experiences and recommendations, as this will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this aligns perfectly with Hays Travel's commitment to putting people at the heart of everything they do.
✨Embrace the SMILE Values
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. During the interview, demonstrate how you embody these values in your work ethic and interactions with customers and colleagues.
✨Be Ready to Discuss Social Media
Since social media plays a key role in promoting offers and engaging customers, be prepared to discuss your experience with it. Share any strategies you've used to generate sales leads or boost customer engagement through social platforms.