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For Companies At a Glance
- Tasks: Help customers with foreign exchange and promote travel services daily.
- Company: Join Hays Travel, the UK's largest independent travel agency, known for its supportive culture.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a strong work-life balance.
- Why this job: Be part of a passionate team that values innovation and personal growth in the travel industry.
- Qualifications: A customer-focused attitude and organisational skills are essential; experience in cash handling is a plus.
- Other info: Opportunities for training and career development with a fun, uplifting work environment.
The predicted salary is between 30000 - 42000 £ per year.
Job description
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Full-Time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
S upportive
M otivational
I nnovative
L oyal
E xcellent
What makes for a successful Foreign Exchange Consultant?
You thrive on delivering exceptional customer service and building lasting relationships.
Experience in customer service and in working towards sales targets
You are passionate about the travel industry.
You have a customer-focused approach to work towards and achieve individual sales targets.
You are organised in your tasks and your time.
You’re confident in handling cash on a day-to-day basis.
So, what does a Foreign Exchange Consultant at Hays Travel do in a day?
You will ensure the effective daily operation of the bureau with the goal of profitability.
You’re driven to achieve foreign exchange targets, including set KPI’s.
Your upselling skills will ensure a customer benefits from our foreign exchange services.
Increase the exposure of bureau and developing new business leads by using social media to promote offers and generate customer engagement.
You will be responsible for stock levels of foreign currency.
You are responsible for the security of the bureau – minimising risk, mitigating errors and accurately reconciling cash.
As a Foreign Exchange Consultant, your role is not limited to the trade of currency. You will play an active role in the operations of the branch and support your colleagues with administrative duties.
You will take an active part in working with our award-winning Learning & Development team throughout your journey.
Why should you really work for Hays Travel?
There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
A range of training programmes to help you progress personally and professionally
Strong recognition and promotion opportunities
Discounts on booking your own holidays
Uncapped earning potential
Health care plan
Eyecare vouchers
Shopping discounts
Loyal service awards to celebrate important milestones
Recommend a friend scheme
Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives
A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Foreign Exchange Consultant - Milngavie employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant - Milngavie
✨Tip Number 1
Familiarise yourself with the latest trends in foreign exchange and travel. Being knowledgeable about current rates, popular destinations, and customer preferences will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the travel industry, especially those who work in foreign exchange. Attend industry events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Showcase your customer service skills by volunteering or taking part in community events. This experience can demonstrate your ability to build relationships and provide exceptional service, which is crucial for a Foreign Exchange Consultant.
✨Tip Number 4
Research Hays Travel's SMILE values and think of examples from your past experiences that align with these principles. Being able to articulate how you embody these values can make a strong impression during the interview process.
We think you need these skills to ace Foreign Exchange Consultant - Milngavie
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Hays Travel is looking for in a Foreign Exchange Consultant. Pay attention to the skills and qualities they value, such as customer service, organisation, and sales targets.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your passion for travel, customer service achievements, and any experience handling cash or working in a sales environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have delivered exceptional customer service or achieved sales targets in previous roles.
Highlight Your Social Media Skills: Since the role involves using social media to promote offers and engage customers, mention any relevant experience you have in this area. Discuss how you can leverage social media to increase the bureau's exposure and generate new business leads.
How to prepare for a job interview at Hays Travel
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences or stories that highlight your love for travel, as this will resonate with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlight situations where you built lasting relationships with customers, as this is crucial for a Foreign Exchange Consultant.
✨Be Ready to Discuss Sales Targets
Familiarise yourself with sales techniques and be prepared to discuss how you have met or exceeded sales targets in the past. This will show your potential employer that you are results-driven and capable of achieving their KPIs.
✨Understand the Role's Responsibilities
Research the specific duties of a Foreign Exchange Consultant at Hays Travel. Be ready to discuss how you would manage cash handling, stock levels, and security measures, demonstrating your organisational skills and attention to detail.