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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage foreign exchange operations daily.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised for its supportive culture.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a strong work-life balance.
- Why this job: Be part of a passionate team that values innovation and personal growth in the travel industry.
- Qualifications: A customer-focused attitude and organisational skills are essential; cash handling experience is a plus.
- Other info: Participate in award-winning training and enjoy a vibrant work environment.
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
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S upportive
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M otivational
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I nnovative
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L oyal
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E xcellent
What makes for a successful Foreign Exchange Consultant?
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You thrive on delivering exceptional customer service and building lasting relationships.
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You are passionate about the travel industry.
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You have a customer-focused approach to work towards and achieve individual sales targets.
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You are organised in your tasks and your time.
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You’re confident in handling cash on a day-to-day basis.
So, what does a Foreign Exchange Consultant at Hays Travel do in a day?
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You will ensure the effective daily operation of the bureau with the goal of profitability.
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You’re driven to achieve foreign exchange targets, including set KPI’s.
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Your upselling skills will ensure a customer benefits from our foreign exchange services.
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Increase the exposure of bureau and developing new business leads by using social media to promote offers and generate customer engagement.
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You will be responsible for stock levels of foreign currency.
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You are responsible for the security of the bureau – minimising risk, mitigating errors and accurately reconciling cash.
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As a Foreign Exchange Consultant, your role is not limited to the trade of currency. You will play an active role in the operations of the branch and support your colleagues with administrative duties.
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You will take an active part in working with our award-winning Learning & Development team throughout your journey.
Why should youreally work for Hays Travel?
There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
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A range of training programmes to help you progress personally and professionally
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Strong recognition and promotion opportunities
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Discounts on booking your own holidays
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Uncapped earning potential
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Health care plan
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Eyecare vouchers
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Shopping discounts
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Loyal service awards to celebrate important milestones
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Recommend a friend scheme
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Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives
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A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
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Foreign Exchange Consultant - Basildon Eastgate Centre employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant - Basildon Eastgate Centre
✨Tip Number 1
Familiarise yourself with the latest trends in the travel industry and foreign exchange market. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with current employees at Hays Travel or in the travel industry. Engaging with them on platforms like LinkedIn can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully built relationships and achieved sales targets in previous roles. Being able to articulate these experiences can set you apart from other candidates.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you manage tasks and time effectively. Consider sharing specific tools or methods you use to stay organised, as this aligns with the expectations of the Foreign Exchange Consultant role.
We think you need these skills to ace Foreign Exchange Consultant - Basildon Eastgate Centre
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Foreign Exchange Consultant. Familiarise yourself with the key skills required, such as customer service, cash handling, and sales targets.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and the travel industry. Emphasise any achievements related to sales targets or customer satisfaction to align with Hays Travel's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention how your skills and experiences align with Hays Travel's SMILE values and how you can contribute to their team.
Highlight Your Soft Skills: In your application, emphasise soft skills such as organisation, communication, and teamwork. These are crucial for building relationships with customers and colleagues in a fast-paced environment.
How to prepare for a job interview at Hays Travel
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences or stories that highlight your love for travel, as this will resonate with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight situations where you built lasting relationships with clients, as this is crucial for a Foreign Exchange Consultant role.
✨Be Organised and Time-Conscious
Discuss your organisational skills and how you manage your time effectively. You might want to mention specific tools or methods you use to stay on top of tasks, especially in a fast-paced environment like a travel agency.
✨Familiarise Yourself with Foreign Exchange
Brush up on your knowledge of foreign exchange processes and currency handling. Being able to discuss these topics confidently will show that you're prepared and understand the core responsibilities of the role.
