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- Tasks: Deliver exceptional customer service and manage foreign exchange operations.
- Company: Join the UK's largest independent travel agency, Hays Travel.
- Benefits: Competitive salary, unlimited bonuses, discounts on holidays, and health care plan.
- Other info: Enjoy a supportive work environment with strong career development opportunities.
- Why this job: Combine your passion for travel with a rewarding career in foreign exchange.
- Qualifications: Customer-focused, organised, and confident in handling cash.
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes for a successful Foreign Exchange Consultant?
- You thrive on delivering exceptional customer service and building lasting relationships.
- You are passionate about the travel industry.
- You have a customer-focused approach to work towards and achieve individual sales targets.
- You are organised in your tasks and your time.
- You’re confident in handling cash on a day-to-day basis.
So, what does a Foreign Exchange Consultant at Hays Travel do in a day?
- You will ensure the effective daily operation of the bureau with the goal of profitability.
- You’re driven to achieve foreign exchange targets, including set KPI’s.
- Your upselling skills will ensure a customer benefits from our foreign exchange services.
- Increase the exposure of bureau and developing new business leads by using social media to promote offers and generate customer engagement.
- You will be responsible for stock levels of foreign currency.
- You are responsible for the security of the bureau - minimising risk, mitigating errors and accurately reconciling cash.
- As a Foreign Exchange Consultant, your role is not limited to the trade of currency. You will play an active role in the operations of the branch and support your colleagues with administrative duties.
- You will take an active part in working with our award-winning Learning & Development team throughout your journey.
Why should you really work for Hays Travel?
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend scheme.
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Foreign Exchange Consultant - Fareham employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant - Fareham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hays Travel's social media and website. Understanding their SMILE values will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to share these stories will highlight your passion for delivering exceptional service.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with current employees at Hays Travel. A friendly message can go a long way in getting insider tips and maybe even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Hays Travel family.
We think you need these skills to ace Foreign Exchange Consultant - Fareham
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your experiences and how they’ve shaped your desire to work in the industry. We want to see that you’re not just looking for a job, but that you genuinely care about helping others create their dream holidays.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We’re all about building lasting relationships with our clients, so share examples of how you’ve gone above and beyond to help customers in the past. This will show us you’re a great fit for our team!
Be Organised and Detail-Oriented: In your application, mention how you stay organised and manage your time effectively. As a Foreign Exchange Consultant, you’ll need to juggle various tasks, so demonstrating your organisational skills will definitely catch our eye. Don’t forget to include any relevant examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our fantastic team at Hays Travel!
How to prepare for a job interview at Hays Travel
✨Know Your Stuff About Travel
Make sure you brush up on your travel knowledge before the interview. Familiarise yourself with popular destinations, currency exchange rates, and current travel trends. This will show your passion for the industry and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This is key for a role that thrives on building lasting relationships.
✨Demonstrate Your Organisational Skills
Since being organised is crucial for this role, come ready to discuss how you manage your time and tasks. You could even share a system or tool you use to stay on top of your responsibilities, which will highlight your proactive approach.
✨Be Ready to Talk Numbers
As a Foreign Exchange Consultant, you'll be handling cash and working towards sales targets. Brush up on basic financial concepts and be prepared to discuss how you’ve met or exceeded targets in previous roles. Confidence with numbers will impress your interviewers.