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- Tasks: Create custom flight itineraries and provide expert support to our sales team.
- Company: Join Hays Travel, a friendly and successful team in the travel industry.
- Benefits: Enjoy competitive pay, travel perks, and a supportive work environment.
- Why this job: Be part of a dynamic team and help customers with their travel dreams.
- Qualifications: Experience with Galileo GDS and a passion for customer service.
- Other info: Great opportunities for career growth in a vibrant industry.
The predicted salary is between 24000 - 36000 £ per year.
This role is based within the Hays Travel Flights Department and focused around providing a professional and expert service to the group for any scheduled flight query.
In this role you will be part of a successful and friendly team who customise and provide flight itineraries to our customers. You will use your product knowledge and provide excellent customer service to organise air travel arrangements via Galileo GDS.
Dealing directly with our own agents, we provide a support function to all our sales division who rely heavily on our expertise.
Main Responsibilities:- Working on Galileo GDS system to create tailor made flight itineraries via calls.
Flights Reservations Assistant in England employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flights Reservations Assistant in England
✨Tip Number 1
Get familiar with the Galileo GDS system before your interview. We all know that knowing your stuff can really impress the hiring team, so brush up on how to create flight itineraries and handle queries like a pro!
✨Tip Number 2
Show off your customer service skills! During interviews, share examples of how you've gone above and beyond for customers in the past. We want to see that you can provide that expert service Hays Travel is known for.
✨Tip Number 3
Network with current employees if you can. Reach out on LinkedIn or through mutual connections to get insights about the team and company culture. It’ll help you tailor your approach and show that you’re genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Hays Travel. Let’s get you that job!
We think you need these skills to ace Flights Reservations Assistant in England
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with flight reservations and any knowledge of Galileo GDS in your application. We want to see how you can bring your expertise to our team!
Tailor Your Application: Just like we customise flight itineraries for our customers, tailor your application to fit the role. Use keywords from the job description to show us you’re a perfect match!
Keep It Professional: While we love a friendly vibe, remember that this is a professional role. Keep your language clear and concise, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hays Travel
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of the Galileo GDS system before the interview. Familiarise yourself with its features and functionalities, as you'll likely be asked to demonstrate your understanding of how to create flight itineraries using this system.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond for a customer, as this will highlight your ability to handle queries effectively and professionally.
✨Research Hays Travel
Take some time to learn about Hays Travel and their values. Understanding their mission and what sets them apart in the travel industry will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Common Interview Questions
Anticipate common interview questions related to flight reservations and customer service. Practising your responses will help you feel more confident and articulate during the interview, making it easier to convey your passion for the role.
