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For Companies At a Glance
- Tasks: Lead a team to achieve sales targets and deliver exceptional customer service.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised for its supportive culture.
- Benefits: Enjoy unlimited bonus potential, holiday discounts, and health care plans.
- Why this job: Be part of a vibrant team that values innovation and personal growth in the travel industry.
- Qualifications: 2 years of travel sales and supervisory experience required; strong leadership and communication skills essential.
- Other info: Opportunities for new entrants to the travel industry are also available.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Job description
If you\’re passionate about travel, why not come and work at Travel Weekly\’s Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel, we put people at the heart of everything we do, including our customers and colleagues. As the UK\’s largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development.
We are passionate about creating memorable holidays and living our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Branch Manager?
- You lead by example with strong leadership skills and experience in team management, coaching, and supervision.
- You have at least 2 years of travel sales experience and supervisory experience.
- You meet your sales targets and motivate your team to do the same.
- Exceptional communication and customer service skills are essential.
- You are comfortable with numbers and monitor branch sales and targets.
- You are enthusiastic, optimistic, and committed to business growth.
- You are interested in the development of colleagues to enhance job satisfaction and performance.
If you lack 2 years of travel agency experience, consider our New to Travel opportunities: . For Foreign Exchange positions, visit .
A day in the life of a Branch Manager at Hays Travel
- Be a role model, inspiring your team to meet targets and deliver excellent service.
- Maximize branch profitability by increasing sales and exceeding targets where possible.
- Oversee daily branch operations and foreign exchange bureau activities.
- Promote your branch through social media and community engagement to generate leads and sales.
- Support your team\’s performance and development to ensure productivity and morale.
- Represent your branch at community events to boost visibility and performance.
- Participate in recruitment and ensure the development of new colleagues and apprentices.
Why work for Hays Travel?
We value work-life balance and offer:
- Training programs for personal and professional growth
- Recognition and promotion opportunities
- Educational travel trips
- Holiday booking discounts
- Uncapped earning potential
- Health care plans and vouchers
- Shopping discounts
- Service awards and bonus schemes
- Smile Rewards MasterCard with incentives
- A positive, uplifting work environment
If you\’re enthusiastic and passionate about service, apply now! Hays Travel is committed to safeguarding colleagues and conducting DBS checks for relevant roles. You are responsible for securing personal and business data and reporting breaches immediately.
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Branch Manager - Morecambe employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Morecambe
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you motivated your team to exceed sales targets or improve customer service.
✨Tip Number 3
Engage with Hays Travel on social media platforms. Comment on their posts, share relevant content, and express your enthusiasm for the travel industry. This can help you stand out and show your genuine interest in the company.
✨Tip Number 4
Research the local community in Morecambe and think about how you could promote the branch through community engagement. Prepare ideas that you can present during your interview to demonstrate your proactive approach to boosting branch visibility.
We think you need these skills to ace Branch Manager - Morecambe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your travel sales experience and supervisory skills. Use specific examples to demonstrate how you've met sales targets and led a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and customer service. Mention how your leadership style aligns with Hays Travel's SMILE values and how you can contribute to the branch's success.
Showcase Relevant Experience: If you have experience in community engagement or social media promotion, be sure to include this. Highlight any previous roles where you successfully increased sales or improved team performance.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays Travel
✨Showcase Your Leadership Skills
As a Branch Manager, strong leadership is key. Be prepared to discuss your previous experiences in team management and how you've motivated your team to meet sales targets. Use specific examples to illustrate your coaching and supervisory skills.
✨Demonstrate Your Passion for Travel
Since this role is with a travel agency, express your enthusiasm for the industry. Share personal travel experiences or insights that highlight your passion and understanding of what makes a memorable holiday for customers.
✨Prepare for Sales Discussions
Be ready to talk numbers! Familiarise yourself with sales metrics and be prepared to discuss how you have previously met or exceeded sales targets. This will show your comfort with numbers and your commitment to branch profitability.
✨Engage with the Company Values
Hays Travel emphasises their SMILE values. Research these values and think about how you embody them in your work. During the interview, relate your experiences back to these principles to demonstrate your alignment with the company's culture.
