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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and inspire excellence in a vibrant travel agency.
- Company: Join the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy competitive salary, unlimited bonuses, travel discounts, and a strong work-life balance.
- Why this job: Make a real impact in the travel industry while developing your leadership skills.
- Qualifications: 2 years of travel sales experience and proven leadership abilities required.
- Other info: Be part of a supportive culture that values innovation and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
If you\’re passionate about travel, why not come and work at Travel Weekly\’s Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK\’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
- S
upportive - M
otivational - I
nnovative - L
oyal - E
xcellent
What makes a successful Branch Manager?
- You lead from the front and by example. You have great leadership skills and experience of working in a team, leading and coaching your colleagues.
- You have 2 years travel sales experience and supervising a team under your belt.
- You achieve your own sales targets and drive your team to achieve their individual targets.
- Your exceptional communication and customer service skills are at the forefront of your day-to-day.
- You love numbers and are able to stay on top of the branch\’s sales and targets.
- You are enthusiastic, optimistic and committed to contribute to the growth of the business
- You take a keen interest in the development of colleagues to maximise job satisfaction, performance, and talent succession
So, what does a Branch Manager at Hays Travel do in a day?
- Be a true role model for your team as a trusted and inspiring leader who meets targets, continuously strives for excellence and delivers great service.
- Lead the overall profitability of your branch by maximising all sales to the fullest potential, exceeding targets wherever possible.
- Enable the effective day-to-day operation of your branch and foreign exchange bureau.
- Increase the exposure of your branch through new business leads and maximise the use of social media to promote offers, generating customer engagement and sales.
- Oversee and support your team\’s performance, supporting areas for development to achieve maximum productivity whilst ensuring colleague motivation and morale is at its best.
- Act as a figurehead within the local community, attending all promotional activities and events that will boost your branch performance and impact exposure.
- Assist in the recruitment of colleagues into your branch, including apprentices – you will ensure their development is tailored to their talent progression.
Why should you
really
work for Hays Travel?
There\’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally
- Strong recognition and promotion opportunities
- Opportunities to travel on educational trips
- Discounts on booking your own holidays
- Uncapped earning potential
- Health care plan
- Eyecare vouchers
- Shopping discounts
- Loyal service awards to celebrate important milestones
- Recommend a friend bonus scheme
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives
- A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Branch Manager employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm for travel shine through. Share your experiences and how they relate to the role of Branch Manager. Remember, they want someone who embodies their SMILE values!
✨Tip Number 3
Prepare for those tricky questions! Think about how you would lead your team, handle customer complaints, or drive sales. Practising your responses can help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hays Travel family. Let’s make your dream job a reality!
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Show Your Passion for Travel: Make sure to highlight your love for travel in your application. We want to see how your enthusiasm aligns with our mission at Hays Travel, so share any personal experiences or insights that showcase your passion!
Emphasise Leadership Skills: As a Branch Manager, leading by example is key. In your written application, give us examples of how you've successfully led teams in the past. We’re looking for those standout moments where you’ve inspired and motivated others!
Be Numbers Savvy: Since you'll be managing sales targets, it’s important to demonstrate your comfort with numbers. Include specific achievements related to sales or targets in your application to show us you can drive results and keep the branch thriving.
Tailor Your Application: Take the time to tailor your application to our SMILE values. Show us how you embody these traits in your work and how they relate to your experience. Remember, we love seeing candidates who resonate with our culture!
How to prepare for a job interview at Hays Travel
✨Know Your Numbers
As a Branch Manager, you'll need to be comfortable with sales targets and performance metrics. Brush up on your understanding of key performance indicators in the travel industry. Be ready to discuss how you've met or exceeded targets in the past.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you’ve motivated your team or resolved conflicts. Hays Travel values supportive and motivational leaders, so demonstrate how you embody these qualities.
✨Engage with the Community
Since community involvement is key for this role, come prepared with ideas on how you can increase your branch's visibility. Discuss any previous experiences where you’ve successfully engaged with local events or promotions.
✨Emphasise Customer Service Excellence
Exceptional communication and customer service skills are crucial. Prepare to share specific instances where you’ve gone above and beyond for customers. Highlight how you can instil this same level of service in your team.
